Online Marketplace Growth Specialist

Private Advertiser; Butterworth; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Career development opportunities

Collaborative working environment

Salary commensurate with experience

Job summary

Private Advertiser is seeking a proactive E-Commerce Executive to manage and grow online sales on Shopee, Lazada and TikTok Shop. You will handle listings, campaigns, customer service and order fulfilment, driving sales performance daily.

Experience in e-commerce operations or digital marketing is preferred. You’ll collaborate with the team to optimise pricing, content and promotions while ensuring compliance with local regulations for veterinary-related products.

Qualifications

• Bachelor's or diploma in a relevant field; experience may substitute for formal qualifications.
• Experience managing Shopee, Lazada or TikTok Shop accounts is preferred.
• Familiarity with marketplace seller centres, online order processing, promotions and advertising tools.
• Good written English and Bahasa Malaysia.

Responsibilities

• Manage Shopee, Lazada and TikTok Shop accounts daily and ensure accurate listings across platforms.
• Plan and execute online promotions and campaigns; manage budgets and ROAS.
• Create engaging product descriptions, banners and social content.
• Provide prompt customer service and resolve order issues, returns and refunds.
• Monitor stock, orders and fulfilment with warehouse team to reduce delays.
• Prepare periodic sales and performance reports; analyse data for improvements.
• Ensure compliance with Malaysian veterinary product regulations and platform policies.

Skills

English

Bahasa Malaysia

Marketplace platforms

Excel/Sheets

Education

Diploma or degree in E-Commerce or related field

Tools

Shopee Seller Center

Lazada Seller Center

TikTok Shop

Job description

Private Advertiser is seeking a proactive E-Commerce Executive to manage and grow online sales on Shopee, Lazada and TikTok Shop. You will handle listings, campaigns, customer service and order fulfilment, driving sales performance daily.

Experience in e-commerce operations or digital marketing is preferred. You’ll collaborate with the team to optimise pricing, content and promotions while ensuring compliance with local regulations for veterinary-related products.