On-Site X-Ray Equipment Service Engineer

Ray Tech (Malaysia) Sdn Bhd

Johor Bahru

On-site

MYR 67,000 - 112,000

Full time

10 days ago

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Benefits offered by this job

Health & safety support

Professional training

Career development

Collaborative culture

Job summary

Ray Tech (Malaysia) Sdn Bhd is seeking an experienced After Sales Service Engineer to join our engineering team in Johor Bahru. This full-time role provides on-site technical support for X-Ray and related electrical systems, ensuring peak performance and high customer satisfaction.

You will diagnose faults, perform preventive maintenance, prepare detailed service reports, and train customers on proper operation.

Qualifications

Electrical/Electronic engineering qualification (Diploma or Degree).
3–5 years in after-sales service or field service engineering in electrical/electronic industry.
Strong knowledge of electrical and electronic systems and troubleshooting.
Excellent diagnostic and problem-solving skills.
Proficiency with testing equipment like multimeters and oscilloscopes.
Ability to read schematics and manuals.
Good communication and customer-service orientation.
Driver's license and willingness to travel within service area.
Flexibility to work outside standard hours.

Responsibilities

Respond to service requests and provide on-site support for X-Ray systems and electrical/electronic equipment.
Perform preventive maintenance and scheduled servicing to ensure optimal performance.
Diagnose faults, identify root causes and implement effective solutions.
Repair or replace defective components according to manufacturer specs.
Prepare detailed service reports and maintain maintenance records.
Provide technical guidance and training to customers on operation and care of equipment.
Liaise with customers to understand requirements and ensure satisfaction.
Coordinate with technical team and management for complex issues and additional support.
Maintain safety and compliance during all service activities.