On-Site Operations Lead, Senior Living Startup

SDPL PROPERTY MANAGEMENT SDN. BHD.; Johor Bahru; On-site; MYR 60,000 - 120,000; Full time

Job summary

SDPL PROPERTY MANAGEMENT SDN. BHD. is launching an on-site Operations Manager role for a Silver Generation Living community in Johor Bahru.

You will lead the initial trial phase, managing residents, trial stays, and daily activities while coordinating trusted vendors and maintaining a safe, functional property. The role evolves from hands-on execution to strategic oversight as the concept scales, with responsibilities spanning budget control and compliance with health, safety, and accessibility

Qualifications

• Degree in related field or equivalent practical experience.
• 3–6 years in hospitality, senior living, property operations, or community operations.
• Experience with start-up or pilot phases.
• Proven ability to manage residents and vendors.

Responsibilities

• Personally manage daily on-site operations during the initial phase.
• Coordinate outsourced vendors and contractors (housekeeping, cleaning, repairs) for safety and upkeep.
• Manage trial stay program and host a welcoming calendar of social, wellness, and daily activities for residents.
• Transition from individual execution to strategic oversight as the concept scales.
• Manage operational budgets and track metrics, ensuring compliance with health, safety, and accessibility standards.

Skills

Hospitality management

Vendor oversight

People management

Organisational skills

Interpersonal skills

Problem-solving

Emotional intelligence

Startup mindset

On-site readiness

Education

Degree in Hospitality Management / Facilities Management / Gerontology / Business Administration (or equivalent)

Job description

SDPL PROPERTY MANAGEMENT SDN. BHD. is launching an on-site Operations Manager role for a Silver Generation Living community in Johor Bahru.

You will lead the initial trial phase, managing residents, trial stays, and daily activities while coordinating trusted vendors and maintaining a safe, functional property. The role evolves from hands-on execution to strategic oversight as the concept scales, with responsibilities spanning budget control and compliance with health, safety, and accessibility