On-Site Copier Field Engineer: Troubleshooting & Repair

Nation Success Sdn Bhd; Kajang; On-site; MYR 39,000 - 61,000; Full time

Job summary

Nation Success Sdn Bhd is seeking a Field Service Engineer to attend and resolve technical issues on copier machines at customer sites. The role involves troubleshooting, repair, and on-site servicing with a focus on customer satisfaction.

Ideal candidates hold a Diploma or higher, have IT-related knowledge, and can work with minimal supervision. Fresh graduates are encouraged to apply and owning a transport is preferred.

Qualifications

• Diploma or higher in any field; fresh graduates are encouraged to apply.
• At least 1 year of working experience in the related field is required for this position.
• Fresh graduates are encouraged to apply
• Required Skill(s): IT related knowledge, Technical Skills, Printing Software
• Preferably Junior Executive specialized in Services, Maintenance and Repair Copier or IT/Computer - Software or equivalent.
• Able to work under minimal supervision
• Possess own transport.

Responsibilities

• Attend & Solve technical problems of copier machine on customer site.
• Troubleshoot, repair, and service copier machines
• Report and escape all observed incidents, irregularities that occur to Superior for proper operational escalation points.
• Communicate with customer to understand customer problem and provide effective solutions to ensure customer satisfaction
• Perform all phases of machine set-up, operation, and routine maintenance
• Perform any ad hoc task as assigned

Skills

IT knowledge

Technical Skills

Printing Software

Education

Diploma/Advanced/Higher/Graduate Diploma in any field

Job description

Nation Success Sdn Bhd is seeking a Field Service Engineer to attend and resolve technical issues on copier machines at customer sites. The role involves troubleshooting, repair, and on-site servicing with a focus on customer satisfaction.

Ideal candidates hold a Diploma or higher, have IT-related knowledge, and can work with minimal supervision. Fresh graduates are encouraged to apply and owning a transport is preferred.