Omni-Channel Luxury Client Advisor

Acne Studios; Kuala Lumpur; On-site; MYR 42,000 - 56,000; Full time

Job summary

A luxury retail brand in Kuala Lumpur seeks an experienced Client Advisor. In this full-time role, you will provide exceptional customer service, nurturing lasting relationships, and driving sales. Responsibilities include managing omni channel services, guiding customers, and achieving targets. The ideal candidate has previous retail or hospitality experience, strong communication skills, and is fluent in English. We value diversity and individual expression within our team.

Qualifications

• Previous customer-facing role within the retail or hospitality industry.
• Proven ability to drive sales and exceptional customer service.
• Fluent in English, with additional languages preferred.

Responsibilities

• Manage and execute omni channel services.
• Guide customers through a smooth customer cycle.
• Achieve sales, conversion, and clienteling targets.

Skills

Interpersonal and communication skills

Ability to identify customer needs

Responsive to customer concerns

Job description

A luxury retail brand in Kuala Lumpur seeks an experienced Client Advisor. In this full-time role, you will provide exceptional customer service, nurturing lasting relationships, and driving sales. Responsibilities include managing omni channel services, guiding customers, and achieving targets. The ideal candidate has previous retail or hospitality experience, strong communication skills, and is fluent in English. We value diversity and individual expression within our team.