Luxury Client Advisor: Elevate The Brand Experience

PRADA; Kuala Lumpur; On-site; MYR 55,800 - 89,280; Full time

Job summary

Prada Group in Kuala Lumpur, Malaysia is seeking a dedicated Client Advisor to deliver an extraordinary luxury experience. You will guide clients through the Prada world, understand their needs, and act as a Brand Ambassador both in-store and online.

You will be responsible for meeting personal sales targets while upholding the highest standards of service and brand integrity. The role emphasizes building lasting client relationships, utilizing CRM for personalized engagement, and collaborating

Qualifications

• Demonstrated ability to sell luxury products and exceed customer expectations.
• Proven skill in building long-lasting relationships with clients.
• Excellent communication and interpersonal abilities.
• Ability to work both in a team and independently.
• Knowledge of Prada product categories and brand heritage.

Responsibilities

• Place the customer at the center, deliver exceptional service, and follow the client journey.
• Strive to exceed individual sales targets and contribute to store success.
• Maintain high standards of product knowledge and brand DNA.
• Capture client data in CRM to personalize future opportunities.
• Promote Omni Channel mindset and ensure premium luxury experiences.
• Collaborate with Back of House and ensure organized stock room.

Skills

Luxury sales

Client relationship

Communication

Teamwork

Problem solving

Product knowledge

Job description

Prada Group in Kuala Lumpur, Malaysia is seeking a dedicated Client Advisor to deliver an extraordinary luxury experience. You will guide clients through the Prada world, understand their needs, and act as a Brand Ambassador both in-store and online.

You will be responsible for meeting personal sales targets while upholding the highest standards of service and brand integrity. The role emphasizes building lasting client relationships, utilizing CRM for personalized engagement, and collaborating