Luxury Client Advisor (Temporary, 2 Months)

Premium Outlets; Kuala Lumpur; On-site; MYR 33,000 - 45,000; Part time

Job summary

Premium Outlets in Kuala Lumpur is seeking a Client Advisor on a 2-month contract to deliver premium service and drive sales. You will upsell, cross-sell, and assist clients throughout their shopping journey.

You will maintain store standards, handle stock and inventory, and ensure a safe, visually appealing environment while working retail hours. Prior fashion/luxury retail experience is preferred.

Qualifications

• Minimum 1 year of experience in Fashion/Luxury retail.
• Strong communication skills for effective client and team interactions.
• Passionate about fashion and luxury, able to work retail hours.
• Client development mindset and willingness to go the extra mile for stellar service.

Responsibilities

• Account for individual sales through upselling, cross-selling, and multiple selling.
• Deliver personalized client service by understanding needs and recommending suitable products.
• Support clients throughout the sales journey, including product inquiries and after-sales service.
• Handle client concerns with empathy and escalate when needed.
• Operate inventory management system for stock transfer, payments, stock inquiry, and client data input.
• Perform store duties as assigned by team leaders and management.
• Maintain inventory accuracy by receiving, displaying, and storing merchandise.
• Keep store environment safe, clean, and visually appealing per company guidelines.

Skills

Communication

Client service

Fashion/Luxury retail

Inventory handling

Job description

Premium Outlets in Kuala Lumpur is seeking a Client Advisor on a 2-month contract to deliver premium service and drive sales. You will upsell, cross-sell, and assist clients throughout their shopping journey.

You will maintain store standards, handle stock and inventory, and ensure a safe, visually appealing environment while working retail hours. Prior fashion/luxury retail experience is preferred.