Officer, Cargo Operations

Malaysia Aviation Group; Miri; On-site; MYR 42,000 - 66,000; Full time

Job summary

Malaysia Aviation Group is seeking a Cargo Operations Support Officer to oversee daily cargo operations and maintain performance to support profitability and station revenue.

Responsibilities include monitoring flight documents, supporting warehouse inspections, and ensuring proper compliance with AWB, customs, DO, and release approvals, while monitoring SLA with vendors.

Qualifications

• Minimum 3 years of working experience in cargo, airline or aviation services.

Responsibilities

• Monitor inbound and outbound documents available for flights before departure and upon arrival.
• Assist warehouse inspections on mishandling, pilferage, damaged shipments and process reports for recovery.
• Ensure smooth delivery of cargo, AWB confirmation, complete Customs documentation, shipping order DO and release authority before release to consignee.
• Ensure vendors deliver their services according to contracts and SLA.

Education

SPM/STPM/DVM/ Diploma or Bachelor’s Degree

Job description

Position Title

Cargo Operations Support Officer

Report To

Senior Officer – Cargo Operations

Position Summary

The position is responsible for managing the cargo's daily operational activities and performance, to achieve and ensure the company's profitability and station revenue.

Key Accountability

• To monitor inbound and outbound documents available for flights before departure and upon arrival.
• To assist warehouse inspections on reported cases of mishandling, pilferage, delivery of damage shipment and process reports for recovery.
• To ensure smooth and orderly delivery of cargo, Airways Bills (AWB) confirmation, complete Customs documentation, shipping order (DO) and release authority before release to consignee.
• To ensure that vendors deliver their services according to their contracts and Service Level Agreement (SLA).

Qualification & Working Experience

• SPM, DVM, STPM, Diploma or Bachelor’s Degree or higher tertiary qualification in any field
• Minimum 3 years of working experience in cargo, airline or aviation services

Area of Experience

• Cargo, airline or aviation services, customer services .

Personality Traits

• Stress resilience, good in time management, detailed oriented, high self- discipline and good communication skills