Freight Officer

UPS SCS (Malaysia) Services Sdn Bhd; Kulai; On-site; MYR 60,000 - 90,000; Full time

Job summary

UPS SCS (Malaysia) Services Sdn Bhd in Kulai, Malaysia is seeking a Logistics Operations Coordinator to support inbound and outbound shipments, organize daily tasks and maintain service quality.

The role requires 3–5 years in ocean freight, strong customer service, fluent English and Malay, and proficiency with MS Office; you should be self-motivated and able to work with minimal supervision.

Qualifications

• Diploma in Logistics/Transportation or equivalent.
• 3–5 years of experience in ocean freight operations.
• Excellent customer service experience and strong interpersonal skills.
• Good command of written and spoken English and Malay.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Strong problem-solving and multi-tasking abilities.
• Self-starter, able to work independently and highly motivated.

Responsibilities

• Assist the Team Lead in carrying out operations for inbound and outbound shipments.
• Shipping document preparation for Supplier Management and shipping requirements to US and other parts of the world.
• Plan, organize and communicate to carry out daily tasks.
• Enhance Customer/Vendor relationships and meet organizational goals.
• Carry out daily administrative work and liaise with other departments.
• Report any irregularities to Team Lead from time to time.

Skills

Customer service

Interpersonal skills

English communication

Malay language

Problem solving

Multi-tasking

Education

Diploma in Logistics/Transportation

Advanced/Higher/Graduate Diploma

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

To assist the Team Lead in carrying out operations for Inbound and outbound shipments

Shipping document preparation for Supplier Management and shipping requirements to US and other part of the world.

To plan, organize and communicate to carry out daily tasks.

Enhance Customer/Vendor relationships and meet organizational goals.

To carry out daily administrative work and liaise with others department

To report any irregularities to Team Lead from time to time.

To perform any other duties as directed by Team Lead from time to time.

Requirements:

Minimum Diploma, Advanced/Higher/Graduate Logistic/Transportation or equivalent.

At least 3 - 5 years of experience in Ocean freight operations

Excellent customer service experience and interpersonal skill care required

Good command of written and spoken in English & local language and possesses a pleasant and courteous personality.

Computer literacy in Microsoft Excel, Word, Power Point.

Good problem-solving skills and ability to multi-tasks

Must be a self-starter, able to work independently and highly motivated.