Office Administrator

Ricebowl; George Town; On-site; MYR 39,000 - 56,000; Full time

Benefits offered by this job

Work-life balance

Attractive remuneration package

Job summary

Jora Malaysia is seeking an experienced administrative professional to provide comprehensive support across the business. You will be the first point of contact for clients, manage bookings and the internal Notepool portal, and coordinate quotes, contracts, and site tasks.

Strong MS Office and English communication are essential. This role requires at least 3 years in a similar position; you will handle diary coordination, reporting, and stock management while maintaining high service levels and

Qualifications

• High level English communication, written and oral.
• Advanced MS Office skills (Outlook, Word, Excel).
• Minimum of 3 years in a similar role.

Responsibilities

• Provide high level administrative support to all areas of the business and be the first point of contact for clients.
• Coordinate job bookings, client queries and maintain the internal portal (Notepool).
• Manage and maintain Notepool; action bookings and inputs in the project system.
• Provide quoting, contract and project administration support to management and staff.
• Coordinate diary/calendar, system issues, and client status updates.
• Manage switchboard, call queue and messages; handle site task scheduling as required.
• Prepare site inspection reports and company reporting requirements.
• Maintain stock, office supplies, and general office administration.

Skills

MS Office

English communication

Interpersonal skills

Administrative coordination

Tools

Notepool

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

A fun and supportive environment with work / life balance

5 days a week

Attractive Remuneration Package

Job Description

Purpose of the position

To provide high level administrative support to all areas of the business and be the first point of contact for all clients, coordinating job bookings, client queries and maintaining the internal portal.

Manage and maintain “Notepool.”

Responsibility to action all job bookings and client queries received via telephone, email or through our internal portal, ensuring that all information is accurately entered in the project and task prior to assigning to a staff member.

Provide quoting, contract and project management administration support to the management team and staff.

Provide administrative support to the management team and staff when required; Including (but not limited to) diary and calendar coordination, coordination of system related issues, advising clients of job status updates, requesting additional information from clients etc.

Manage switchboard, directing calls and taking messages when necessary. Manage call queue and call wait times as required.

Schedule and monitor all site related tasks and daily management of site job flow (as required).

Process online payment from clients when required

Responsible for report writing (directed by Team Leaders), for site inspection reports and any other company reporting requirements.

Monitor/ coordinate quality control systems with documented procedures for soil technicians/ engineers as required.

Regularly maintain and order stock and equipment for site department.

Regularly maintain office supplies and stationary.

Respond to site related queries and direct site technical questions as required.

Create new users and companies, and amend client specific information in the system when requested.

Assist in the development and implementation of marketing and social media material for the company.

Other administrative duties as required.

Good working knowledge of corporate administration practices

High level of English communication skills, strong in both written and oral

Understanding of administrative document management processes

Advanced MS Office (Outlook, Word, Excel) skills

Strong computer skills and understanding of systems (IT & Corporate)

Good attendance and time keeping

Good Interpersonal skills

Minimum of 3 years in a similar role

Ability to deal with busy, high pressure situations

Confidence in communicating in English on all levels