O2C Billing Coordinator - Process Improvement & Stakeholder Liaison

TMF Administrative Services Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 42,000 - 72,000; Full time

Job summary

TMF Administrative Services Malaysia Sdn. Bhd. is seeking a Junior Executive - Accounts Payable to manage billing activities with accuracy and timely execution.

You will interpret client contracts, validate invoices, and coordinate with internal teams to ensure compliant billing processes. The role involves continuous process improvements, coaching of team members, and maintaining high-quality service standards across multiple markets.

Responsibilities

• Accurately and timely perform all activities according to guidelines received from the direct manager
• Review work quality and provide coaching and guidance
• Communicate billing-related information to various stakeholders as required
• Coordinate client and internal billing processes, invoice validation, and approvals where applicable
• Proactively participate in continuous process improvement initiatives
• Drive continuous improvement while monitoring team outcomes to meet quality standards
• Interpret client contracts and translate them into billing-related activities
• Perform billing process review and control
• Ensure timely and accurate billing in compliance with defined policies and procedures
• Identify automation and process improvement opportunities.

Job description

TMF Administrative Services Malaysia Sdn. Bhd. is seeking a Junior Executive - Accounts Payable to manage billing activities with accuracy and timely execution.

You will interpret client contracts, validate invoices, and coordinate with internal teams to ensure compliant billing processes. The role involves continuous process improvements, coaching of team members, and maintaining high-quality service standards across multiple markets.