Night-Shift Transfer Agency Associate - Client Service

Krypton Fund Services; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Krypton Fund Services in Kuala Lumpur seeks two Associate roles for night shift aligned to the US time zone, and one Associate for standard hours 9am–6pm. You will deliver high-quality transfer agency services, process investor transactions, support onboarding and provide exceptional client service.

Key duties include acting as the point of contact for clients and investors on transfer agency matters, reviewing due diligence and KYC, ensuring timely trade confirmations and maintaining investor

Qualifications

• Experience in Transfer Agency or Fund Administration is preferred but not essential.
• Excellent communication skills and a truly client servicing mindset.
• Excellent attention to detail.
• Good interpersonal skills and sense of teamwork Committed to self-improvement.
• Ability to work autonomously and remain calm under high pressure.
• Ability to deliver within agreed deadlines.
• Proficient with suite of Microsoft Office applications (Word, Excel, Access)
• Fluent in English, fluency in any other language would be advantageous.

Responsibilities

• Act as a point of contact for Clients and Investors as it relates to transfer agency matters.
• Responsible for processing investor transactions such as subscriptions, redemptions and transfers for your client's book.
• Review of due diligence documents and liaise with investors/clients for missing KYC and work in conjunction with our KYC team on your client book at investment stage.
• Ensure accurate and timely processing of shareholder trades.
• Ensure release of trade confirmations, contract notes and account statements by agreed deadline.
• Maintain of shareholder files and investor records.
• Be Client focused and strive to provide excellence in the service to Investors, internal and external Clients.
• Should have a good understanding of regulatory and audit requirements to ensure all the requirements are fulfilled.
• Ability to prioritize multiple tasks by utilizing effective time management skills.

Skills

Transfer Agency knowledge

Client servicing mindset

Attention to detail

Time management

Teamwork

Education

Bachelor's degree in Finance/Accounting or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Krypton Fund Services in Kuala Lumpur seeks two Associate roles for night shift aligned to the US time zone, and one Associate for standard hours 9am–6pm. You will deliver high-quality transfer agency services, process investor transactions, support onboarding and provide exceptional client service.

Key duties include acting as the point of contact for clients and investors on transfer agency matters, reviewing due diligence and KYC, ensuring timely trade confirmations and maintaining investor