New Service Launch & Transition Lead

6255 UOB Innovation Hub 2 Sdn Bhd; Malaysia; On-site; MYR 90,000 - 130,000; Full time

Job summary

6255 UOB Innovation Hub 2 Sdn Bhd is seeking a seasoned PMO/Project Coordinator to establish and govern new service capabilities, coordinating with management and Group stakeholders. The role emphasizes due diligence, risk mitigation, and clear governance across transitional initiatives.

Ideal candidates will have 8-9 years in PMO or project coordination, experience with shared service offshoring, and strong analytical and communication skills to operate across diverse teams in a fast-paced

Qualifications

• Bachelor's degree in Business Administration, Project Management, Information Technology, or a related field.
• 8-9 years of experience in a Project Management Office (PMO) or project coordination role.
• Experience in shared service centre offshoring and transition management is preferable.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong communication (written and verbal) and interpersonal skills, with the ability to interact effectively with all levels of staff.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Responsibilities

• Create a structured and controlled way of working to establish new service capabilities through the Service Introduction process
• Work with relevant stakeholders (Group, management) to define operational and transition requirements for the new service (e.g, service design, organisation and governance, risk assessment, regulatory approvals, location setup, applications and tools)
• Ensure adequate level of due diligence is conducted to deliver and support the new service
• Identify all risks and issues that could have an impact on implementation or service performance and drive discussions and mitigation
• Agree the success criteria and monitor results through regular reporting to management
• Ensure the implementation and transition to BAU plans for new services are agreed and communicated to key stakeholders across service delivery/operations

Skills

PMO experience

Stakeholder management

Risk assessment

Analytical skills

Communication

Education

Bachelor's degree in Business Administration, Project Management, Information Technology

Job description

6255 UOB Innovation Hub 2 Sdn Bhd is seeking a seasoned PMO/Project Coordinator to establish and govern new service capabilities, coordinating with management and Group stakeholders. The role emphasizes due diligence, risk mitigation, and clear governance across transitional initiatives.

Ideal candidates will have 8-9 years in PMO or project coordination, experience with shared service offshoring, and strong analytical and communication skills to operate across diverse teams in a fast-paced