New Business Underwriting, Consultant

AIA Shared Services; Kampung Cendana; On-site; MYR 180,000 - 240,000; Full time

Job summary

AIA Shared Services in Kuala Lumpur, Malaysia seeks an experienced Manager to lead General Insurance underwriting and operations. The role focuses on profitable risk acceptance and ensuring smooth processing of personal and commercial lines.

Responsibilities include supervising the team, improving workflows, and delivering initiatives aligned with strategic goals. Requires extensive leadership experience in the Life/General Insurance industry.

Qualifications

• 7+ years of management experience in Life/General Insurance.
• Strong interpersonal and delegation skills.
• Ability to communicate effectively at all levels.
• Positive attitude and the ability to produce high-quality work under pressure.
• Proven skills in negotiation, supervision, and computer knowledge.

Responsibilities

• Lead and supervise the team, planning, organizing, and implementing work processes to meet departmental benchmarks across all distribution channels.
• Maintain high standards in underwriting, reviewing and approving cases within your authority to ensure profitability and quality risk acceptance.
• Implement and improve operational processes to ensure flawless and effective workflow within the department.
• Coordinate and lead all aspects of projects aimed at improving existing work processes and workflows, ensuring they align with our strategic goals.
• Conduct regular team audits to ensure continuous compliance with regulations and procedures, maintaining up-to-date knowledge of industry standards.
• Identify and develop future leaders within the team, conducting meetings and training sessions to keep staff informed about new guidelines, processes, and products.
• Lead company initiatives that span across all sections, ensuring timely delivery and operational readiness for all staff.
• Perform other responsibilities and duties as assigned by Supervisors/HOD to meet operational and other requirements.

Skills

Leadership

Underwriting

Negotiation

Communication

People management

Education

Business Administration

Computer Science

Economics

Mathematics

Insurance

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come. If that interests you, read on.

About the Role

General Insurance Policy underwriting, capturing and operations administration with experience Personal and Commercial line of business. Contributes to underwrite Personal and Commercial classes of general insurance business and ensure profitability by accepting good quality risks. Handling regular transactions with the company policies and guidelines to ensure smooth and effective document processing.

Roles and Responsibilities

Lead and supervise the team, planning, organizing, and implementing work processes to meet departmental benchmarks across all distribution channels.

Maintain high standards in underwriting, reviewing and approving cases within your authority to ensure profitability and quality risk acceptance.

Implement and improve operational processes to ensure flawless and effective workflow within the department.

Coordinate and lead all aspects of projects aimed at improving existing work processes and workflows, ensuring they align with our strategic goals.

Conduct regular team audits to ensure continuous compliance with regulations and procedures, maintaining up-to-date knowledge of industry standards.

Identify and develop future leaders within the team, conducting meetings and training sessions to keep staff informed about new guidelines, processes, and products.

Lead company initiatives that span across all sections, ensuring timely delivery and operational readiness for all staff.

Perform other responsibilities and duties as assigned by Supervisors/HOD to meet operational and other requirements.

Minimum Job Requirements

Tertiary qualification in Business Administration, Computer Science, Economics, Mathematics, Insurance, or related fields.

Minimum 7 years of management experience in the Life/General Insurance Industry, including knowledge of New Business processing, workflow, imaging, and electronic submission.

Strong interpersonal and delegation skills, with the proven ability to communicate effectively at all levels.

A positive attitude and the ability to produce high-quality work under pressure.

Proven skills in negotiation, supervision, and computer knowledge.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Further Content

“Better” starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.

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