Multi-Platform Reservations & Guest Experience Specialist

WIT VENTURES SDN BHD; Subang Jaya; On-site; MYR 30,000 - 42,000; Full time

Job summary

WIT VENTURES SDN BHD is seeking a Front Desk Officer for our digital property management team in Subang Jaya, Malaysia. You will be responsible for reservation management to enhance guest experience and coordinate bookings across platforms.

Key duties include handling bookings from Airbnb, Booking.com, Vrbo, and the company website; ensuring reservation accuracy and timely communication with guests. This on-site role requires strong organisational skills and attention to detail.

Responsibilities

• Reservation Management: Handle bookings across platforms (Airbnb, Booking.com, Vrbo, and company website).
• Reservation Accuracy: Ensure 100% accurate booking details and confirmations.
• Guest communication: Coordinate with guests to optimize stay experiences.

Job description

WIT VENTURES SDN BHD is seeking a Front Desk Officer for our digital property management team in Subang Jaya, Malaysia. You will be responsible for reservation management to enhance guest experience and coordinate bookings across platforms.

Key duties include handling bookings from Airbnb, Booking.com, Vrbo, and the company website; ensuring reservation accuracy and timely communication with guests. This on-site role requires strong organisational skills and attention to detail.