MS Engineer - Entry-Level IT Ops & Incident Response

NTT DATA, Inc.; Subang Jaya; Sur place; MYR 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Free parking

Annual events

Résumé du poste

NTT DATA, Inc. in Malaysia is seeking an MS Engineer to provide managed service support for client IT infrastructure, ensuring operational continuity and resolving technical incidents.

This entry-level role focuses on monitoring systems, investigating incidents, and delivering first-line support for client environments. You will join NTT DATA's managed services, gain hands-on experience in network and data-centre operations, and build incident ownership.

Qualifications

• Entry-level experience in network or data-centre administration preferred.
• Strong communication skills and customer-focused attitude required.
• Willingness to learn and grow in managed services environment.

Responsabilités

• Monitor client IT infrastructure and services.
• Investigate incidents and fix issues to restore uptime.
• Provide first-line managed support for client systems.
• Join NTT DATA's managed services and develop incident ownership.

Connaissances

Monitoring systems

Incident investigation

First-line support

Communication skills

Description du poste

NTT DATA, Inc. in Malaysia is seeking an MS Engineer to provide managed service support for client IT infrastructure, ensuring operational continuity and resolving technical incidents.

This entry-level role focuses on monitoring systems, investigating incidents, and delivering first-line support for client environments. You will join NTT DATA's managed services, gain hands-on experience in network and data-centre operations, and build incident ownership.