Mortgage & Wealth Solutions Advisor

HSBC; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

HSBC in Malaysia seeks a Mortgage Specialist within International Wealth and Personal Banking to grow the mortgage business and cross-sell wealth products. You will collaborate with Premier Relationship Bankers to refer premier customers and deliver high-quality service across client engagements.

Applicants should have 1–3 years of mortgage experience in banking or financial services, strong communication skills, and Mandarin language capability for Mandarin-speaking clients.

Qualifications

• Minimum 5 credits in SPM and above.
• Fresh graduates are encouraged to apply; training will be provided.
• 1-3 years of mortgage experience in banking/financial services is required.
• Ability to communicate in Mandarin for client interactions.

Responsibilities

• Grow the Mortgage business and cross-sell wealth products and services as determined by the bank.
• Partner with Premier Relationship Bankers and Managers in referring potential premier customers.
• Deliver individual performance and drive overall sales performance.
• Advocate the Personal Banking Proposition, leveraging opportunities whilst ensuring customer centricity.
• Deliver high standard of service levels as defined by the bank, providing best in class customer engagement and experience.
• Ensure compliance with products and sales policies, procedures and guidelines set by the Bank and relevant authorities.

Skills

Strong communication

Mandarin language

Teamwork

Customer-centric

Education

SPM credits >= 5

Fresh graduates welcome (training provided)

Job description

HSBC in Malaysia seeks a Mortgage Specialist within International Wealth and Personal Banking to grow the mortgage business and cross-sell wealth products. You will collaborate with Premier Relationship Bankers to refer premier customers and deliver high-quality service across client engagements.

Applicants should have 1–3 years of mortgage experience in banking or financial services, strong communication skills, and Mandarin language capability for Mandarin-speaking clients.