Mortgage Solutions Consultant — Drive Homeownership

RHB Group

Penang

On-site

MYR 54,000 - 80,000

Full time

38 hours ago

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Benefits offered by this job

Competitive salary

Career development opportunities

Work-life balance

Job summary

RHB Banking Group in Penang, Malaysia is seeking a Mortgage Sales Consultant to deliver exceptional customer service and secure new mortgage business in a full-time role. You will engage clients, assess needs, and guide them through the application process to help them achieve home ownership goals.

The role requires a proven sales background in mortgages, strong product knowledge, and excellent communication in English and Bahasa Malaysia.

Qualifications

Proven track record in mortgage/financial sales or similar consultative role.
Strong understanding of mortgage products and regulatory environment.
Excellent communication and interpersonal skills.
Customer-centric mindset and ability to help clients achieve goals.
Proficiency in Bahasa Malaysia and English, both written and spoken.

Responsibilities

Proactively identify and engage potential customers to understand financial needs and property goals.
Evaluate customer financial profiles and recommend suitable mortgage products.
Guide customers through the mortgage application and approval process.
Achieve and exceed sales targets through lead generation and conversion.
Build relationships with real estate agents, developers, and referral partners.
Stay updated with market trends, regulations, and new mortgage products.
Provide excellent customer service for a smooth client experience.