Mortgage Solutions Advisor

Alliance Bank Malaysia Berhad; Subang Jaya; Vor Ort; MYR 28.000 - 50.000; Vollzeit

Zusammenfassung

Alliance Bank Malaysia Berhad in Malaysia is seeking a sales-focused professional to promote mortgage products and drive new customer acquisition. The role emphasizes planning and executing sales activities, presenting mortgage options, and delivering top-tier customer service to ensure prompt handling of enquiries and complaints.

The ideal candidate will have a background in customer service with mortgage sales experience, and basic English language skills.

Qualifikationen

• Experience in customer service environment with strong customer care culture.
• At least 1 year in-depth sales experience in mortgage-related business.
• Fresh grads are welcome to apply.
• Basic spoken and written English language.

Aufgaben

• Promote mortgage products to potential customers.
• Identify new sales strategies through telesales & mobile sales activities including cold calling, roadshows, referrals and enquiries.
• Plan and support sales activities such as marketing visits and sales presentations on mortgage and other consumer products.
• Ensure application forms are completed prior to submission.
• Deliver excellent customer service and handle customer enquiries and complaints promptly.
• Avoid misrepresentation of product features, pricing, promotions and processes.

Kenntnisse

Customer service

Sales prospecting

Communication

English proficiency

Ausbildung

SPM with credits in BM English and Mathematics

Jobbeschreibung

Alliance Bank Malaysia Berhad in Malaysia is seeking a sales-focused professional to promote mortgage products and drive new customer acquisition. The role emphasizes planning and executing sales activities, presenting mortgage options, and delivering top-tier customer service to ensure prompt handling of enquiries and complaints.

The ideal candidate will have a background in customer service with mortgage sales experience, and basic English language skills.