Mortgage Consultant Manager

RTS INFINITY SDN BHD; Shah Alam; On-site; MYR 50,000 - 80,000; Full time

Job summary

RTS INFINITY SDN BHD is seeking a proactive Personal Assistant to support the CEO in daily operations, scheduling, and meetings. The role requires strong organisational skills, discretion, and the ability to manage multiple tasks in a fast-paced environment.

The successful candidate will coordinate travel, prepare documents, and maintain confidential records while liaising with internal teams, clients, and external partners in English, Bahasa Malaysia, and Mandarin as needed.

Qualifications

• Diploma or degree preferred; relevant working experience can compensate.

Responsibilities

• Provide executive and administrative support to the CEO.
• Manage CEO's daily schedule, appointments, meetings and reminders.
• Prepare documents, reports, presentations and meeting materials.
• Take meeting notes and follow up on action items.
• Maintain confidential records and filing systems.
• Coordinate internal and external meetings and travel arrangements.
• Assist with project coordination and liaise with departments and stakeholders.

Skills

Organisational skills

Time management

Communication

Multitasking

Education

Diploma/Degree

Tools

Microsoft Office

Google Workspace

Job description

About the role
Position: Personal Assistant (PA) to CEO

Employment Type: Full-Time

Working Days: Monday - Friday

Job Responsibilities

The Personal Assistant will work closely with the CEO and provide comprehensive support across daily business activities, projects and personal administrative matters.

Executive & Administrative Support

Manage CEO’s daily schedule, appointments, meetings and reminders.

Organise and prioritise tasks according to urgency and importance.

Prepare documents, reports, presentations, meeting materials and correspondence.

Take meeting notes and follow up on action items.

Maintain proper filing and confidential records.

Handle calls, messages, emails and general correspondence when required.

Business & Project Coordination

Assist the CEO in coordinating multiple business projects and departments.

Follow up with department heads, staff, suppliers, contractors and external parties.

Track project progress, deadlines and outstanding matters.

Ensure instructions from the CEO are communicated clearly and followed through.

Provide regular progress updates without requiring constant reminders.

Assist in research, quotations, comparisons and information gathering for management decisions.

Meetings & Appointments

Arrange internal and external meetings.

Coordinate appointments with business partners, clients and other stakeholders.

Prepare meeting agendas and relevant documents.

Follow up on decisions and tasks after meetings.

Operational Support

Assist with office administration and day-to-day operational matters.

Coordinate with vendors, contractors and service providers.

Check quotations, invoices, documents and supporting information before submitting them to the CEO.

Assist with events, business functions and company activities when required.

Personal Assistance

Assist the CEO with reasonable personal arrangements, appointments and errands when required.

Coordinate travel arrangements, bookings and itineraries.

Maintain confidentiality regarding all business and personal matters.

Requirements

Diploma/Degree or relevant working experience.

Previous experience as a Personal Assistant, Executive Assistant, Secretary or similar role is an advantage.

Strong organisational and time-management skills.

Able to multitask and manage several matters simultaneously.

Good communication and interpersonal skills.

Proficient in Microsoft Office / Google Workspace and general digital tools.

Able to communicate effectively in English, Bahasa Malaysia and Mandarin to effectively communicate with Mandarin-speaking clients.

Possess own transportation and able to travel when necessary.

Responsible, punctual and detail-oriented.

High level of confidentiality, integrity and professionalism.

The Person We Are Looking For

We are looking for someone who is proactive, resourceful and execution-driven.

The ideal candidate should not only wait for instructions. You should be able to understand priorities, anticipate what needs to be done, follow up independently and make sure tasks are completed.

You should be comfortable working in a fast-paced environment where priorities may change quickly.

Most importantly:

When the CEO assigns a task, you take ownership of it, follow it through and close the loop.