MM2H & Travel Business Manager

Armani Group (Property Development); Shah Alam; On-site; MYR 90,000 - 150,000; Full time

Job summary

Armani Group (Property Development) is seeking an experienced MM2H & Travel Business Manager to lead our MM2H sales and tour operations in Malaysia. You will drive revenue, manage client applications, and oversee travel product delivery to ensure high client satisfaction.

You will expand MM2H activities, build partnerships with international agents, and lead a sales-operations team to meet monthly targets while ensuring compliant processing of MM2H applications and tour arrangements.

Qualifications

• Minimum 5-8 years' experience in MM2H, immigration consultancy, or travel industry.
• Proven track record in closing MM2H applications
• Strong network with foreign clients or agents (preferred)
• Experience in tour operations or travel agency management
• Good understanding of MM2H requirements and procedures
• Strong sales, negotiation, and leadership skills

Responsibilities

• Generate and convert MM2H leads for applications
• Conduct consultations with foreign clients (China, Korea, Japan, etc.)
• Advise on MM2H requirements, documentation, and process
• Manage end-to-end MM2H application lifecycle
• Build and maintain relationships with international partners and agents
• Develop partnerships with property developers, agents, and relocation firms
• Drive monthly and quarterly sales targets
• Design and manage inbound/outbound tour packages
• Coordinate with hotels, transport providers, and guides
• Ensure smooth execution of group tours and VIP arrangements
• Monitor costing, pricing, and margins
• Ensure compliance with MOTAC and relevant licensing requirements
• Maintain proper documentation for MM2H applications
• Lead and manage sales and operations team
• Set KPIs and performance targets
• Train junior consultants on MM2H and travel products

Skills

MM2H sales

Leadership

Travel operations

Client relations

Negotiation

Job description

We are seeking an experienced MM2H & Travel Business Manager to lead our Malaysia My Second Home (MM2H) sales and tour operations. This role is responsible for driving revenue, managing client applications, and overseeing travel product delivery.

You will play a key role in expanding our MM2H business while ensuring smooth tour operations and high client satisfaction.

Key Responsibilities

Generate and convert leads for MM2H applications

Conduct consultations with foreign clients (China, Korea, Japan, etc.)

Advise on MM2H requirements, documentation, and process

Manage end-to-end application lifecycle

Build and maintain relationships with international partners and agents

2. Business Development

Develop partnerships with property developers, agents, and relocation firms

Drive monthly and quarterly sales targets

3. Travel & Tour Operations

Design and manage inbound/outbound tour packages

Coordinate with hotels, transport providers, and guides

Ensure smooth execution of group tours and VIP arrangements

Monitor costing, pricing, and margins

4. Compliance & Administration

Ensure compliance with MOTAC and relevant licensing requirements

Maintain proper documentation for MM2H applications

Monitor operational processes and reporting

Lead and manage sales and operations team

Set KPIs and performance targets

Train junior consultants on MM2H and travel products

Requirements

Minimum 5-8 years' experience in MM2H, immigration consultancy, or travel industry

Proven track record in closing MM2H applications

Strong network with foreign clients or agents (preferred)

Experience in tour operations or travel agency management

Good understanding of MM2H requirements and procedures

Strong sales, negotiation, and leadership skills

Key Performance Indicators (KPIs)

Monthly MM2H sales conversions

Revenue targets achievement

Tour package profitability

Client satisfaction and retention

Why Join Us

Growing MM2H and travel business

High earning potential with performance incentives

Opportunity to build and lead a strong team