Travel Product Development Executive – Inbound Malaysia

Randstad Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Randstad Malaysia is seeking a Travel Product Development Executive to design and price inbound itineraries across Peninsular Malaysia and Singapore. You will work with regional leaders, contracting teams, and B2B clients to craft compelling experiences that maximize margins.

Responsibilities include research, accurate pricing, and managing costings to speed-to-market while upholding safety and quality. A bachelor degree or 2+ years in travel product development is required, with on-site work in

Qualifications

• Bachelor’s degree or at least 2 years in travel product development, itinerary creation, or inbound DMC operations.
• Proven knowledge of Peninsular Malaysia destinations; familiarity with Singapore and East Malaysia is a plus.
• Ability to price itineraries accurately and optimize margins.
• Excellent written and spoken English with strong attention to detail.

Responsibilities

• Design, price, and deliver high-quality agent proposals and multiday itineraries on tight deadlines.
• Research and benchmark to create innovative, market-leading travel experiences and day tours.
• Collaborate with contracting and supplier teams to select optimal partners and maintain margins.
• Review existing portfolios and propose enhancements to pricing and itinerary appeal.
• Manage client files, costings, and product data per SOPs; ensure rapid handover to loading teams.
• Conduct product familiarization inspections across destination regions to ensure safety and quality.

Skills

Attention to detail

English communication

Organizational skills

Research & benchmarking

Problem-solving

Education

Bachelor Degree

Tools

Tourplan

Microsoft Office

Job description

About the Company

Our client is a global travel services company with a strong presence across Asia, specializing in delivering exceptional, high-quality, and innovative travel experiences for international B2B travel partners. As part of their expansion, they are seeking an ambitious and detail-oriented professional to design and price inspiring inbound itineraries across Peninsular Malaysia and Singapore.

About the Role

As a Travel Product Development Executive, you will be responsible for crafting compelling, commercially viable, and innovative travel itineraries. Working closely with regional product leaders, contracting teams, and B2B clients, you will research, price, and build bespoke travel experiences that showcase the best of Malaysia to a global market. You will play a key role in driving gross margin growth, managing client proposals, and delivering creative solutions in a fast-paced, high-performance environment.

Key Responsibilities

• Design, price, and deliver high-quality agent proposals and multiday itineraries in a timely manner to meet tight deadlines.
• Conduct in-depth research and benchmarking to create innovative, market-leading travel experiences and day tours.
• Collaborate closely with contracting and supplier management teams to select optimal partners, ensuring preferred products and target gross margins are maintained.
• Review existing product portfolios for key travel partners and propose enhancements to improve pricing, itinerary appeal, and margins.
• Manage and maintain client files, costings, and product data in accordance with company standard operating procedures.
• Ensure accurate and rapid handover of product costings to internal loading teams to ensure speed-to-market.
• Conduct product familiarization inspections across destination regions when required, ensuring safety and quality standards are met.

Requirements

• Bachelor’s degree or at least 2 years of experience in travel product development, itinerary creation, or inbound DMC operations.
• Strong knowledge of Peninsular Malaysia destinations and travel products (experience or familiarity with Singapore and East Malaysia is an advantage).
• Proven commercial acumen with the ability to price itineraries accurately and optimize profit margins.
• Excellent written and spoken English skills with strong attention to detail.
• Fast-paced, ambitious, and proactive approach with strong organizational and problem-solving capabilities.
• Proficiency in Microsoft Office applications and travel management/booking platforms (e.g., Tourplan).
• Willingness to work on-site in KL Sentral and travel within destination regions when required.

skills

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qualifications

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education

Bachelor Degree