MIS Executive

Parkson; Penang; On-site; MYR 40,000 - 70,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Career Growth

Training Opportunities

Staff Purchase Discount

Health Insurance

Job summary

Jora Malaysia is seeking an MIS Officer to ensure smooth daily IT operations, support store systems, and maintain IT infrastructure for seamless retail activities. You will troubleshoot, maintain systems, and coordinate IT support for store operations.

Fresh graduates with a Diploma in Computer Studies are welcome; 3–4 years in retail/service or SPM with 5+ years experience are encouraged to apply. Strong hardware, software, networking, and POS knowledge plus problem-solving skills are essential.

Qualifications

• Diploma in Computer Studies required or fresh graduates welcome.
• SPM holders with >5 years in retail/service are encouraged to apply.
• Candidates with 3–4 years of relevant experience in retail/service are welcome.

Responsibilities

• Ensure smooth daily operation of IT systems including Start of Day (SOD) and End of Day (EOD) processes.
• Provide technical support and troubleshoot hardware, software, POS, and network issues.
• Maintain LAN, servers, workstations, backups, software updates, and data integrity.
• Coordinate IT equipment maintenance and liaise with vendors for support as needed.
• Perform routine maintenance of computer and POS equipment for optimal performance.
• Monitor system security and enforce IT policies; prevent unauthorized software installation.
• Support store operations through system administration, stocktake, price verification, and audit reporting.
• Ensure compliance with SOPs and statutory requirements.
• Assist in IT projects, documentation, reporting, and other duties as assigned.

Skills

Good communication

Problem-solving

Independent troubleshooting

Store operations support

Education

Diploma in Computer Studies

SPM with 5+ years experience

Tools

Hardware

Software

Networking

POS systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for an MIS Officer to ensure the smooth daily operation of IT systems and provide technical support for store operations. You will be responsible for maintaining IT infrastructure, troubleshooting system issues, and supporting daily business operations.

Job Requirements

• Diploma in Computer Studies. Fresh graduates are encouraged to apply.
• Candidates with 3–4 years of relevant experience in the retail or service sector are welcome.
• SPM holders with more than 5 years of experience in a similar role within the retail or service sector are encouraged to apply.
• Good knowledge of computer hardware, software, networking, and POS systems.
• Able to troubleshoot technical issues independently.
• Good communication and problem-solving skills.
• Willing to support store operations when required.

Requirement

Job Description

We are looking for an MIS Officer to ensure the smooth daily operation of IT systems and provide technical support for store operations. You will be responsible for maintaining IT infrastructure, troubleshooting system issues, and supporting daily business operations.

Job Responsibilities

• Ensure the smooth daily operation of IT systems, including Start of Day (SOD) and End of Day (EOD) processes.
• Provide technical support and troubleshoot hardware, software, POS, and network issues.
• Maintain LAN, servers, workstations, system backups, software updates, and data integrity.
• Coordinate IT equipment maintenance and liaise with vendors for technical support when required.
• Perform routine maintenance of computer and POS equipment to ensure optimal performance.
• Monitor system security and ensure compliance with IT policies, including preventing unauthorized software installation.
• Support store operations through system administration, stocktake activities, price verification, and audit reporting.
• Ensure compliance with company SOPs and relevant statutory requirements.
• Assist in IT projects, documentation, reporting, and any other duties assigned by management.

Benefits

• EPF
• SOCSO
• EIS
• Career Growth
• Training Opportunities
• Staff Purchase Discount
• Health Insurance

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .