MIS Assistant Manager / Manager

Vacuumschmelze (M) Sdn Bhd; Pekan; On-site; MYR 180,000 - 240,000; Full time

Job summary

VACUUMSCHMELZE (M) Sdn Bhd in Malaysia is seeking a Management Information Systems Manager to lead daily IT support operations across PC, infrastructure, telecom, and Industry 4.0. You will supervise the local IT support team, set priorities, and coordinate activities to deliver reliable IT services in a manufacturing environment.

The role requires a Bachelor's degree, 8+ years of experience with 3+ in management, ITIL background, strong communication in English, willingness to travel, and a

Qualifications

• Bachelor's Degree in a relevant field or equivalent qualification.
• Minimum 8 years of relevant experience, including 3 years in a managerial position.
• ITIL background.
• Experience in an international manufacturing environment.
• Strong problem-solving and continuous improvement mindset.
• Strong written and verbal communication skills in English.
• Good influencing and persuasion skills.
• Ability to make timely decisions in complex situations.
• Willingness and ability to travel when required.
• Good tact and diplomacy when handling sensitive matters.

Responsibilities

• Manage daily IT support operations, including PC, infrastructure, telecom, and Industry 4.0.
• Supervise and guide the local IT support team.
• Set priorities and coordinate team activities.
• Identify and resolve technical and operational issues.
• Develop and improve the Manufacturing Plant IT strategy.
• Provide first-line IT support when required.
• Lead and participate in Manufacturing Digitalization projects.
• Plan and implement team training and cross-skilling.
• Improve IT service quality, productivity, and processes.
• Manage IT budgets and ensure cost-effectiveness.

Job description

Manage daily IT support operations, including PC, infrastructure, telecom, and Industry 4.0. Supervise and guide the local IT support team, set priorities, and coordinate team activities. Identify and resolve technical and operational issues while developing and improving the Manufacturing Plant IT strategy. Provide first-line IT support when required and lead participation in Manufacturing Digitalization projects.

Key responsibilities

Manage daily IT support operations, including PC, infrastructure, telecom, and Industry 4.0

Supervise and guide the local IT support team

Set priorities and coordinate team activities

Identify and resolve technical and operational issues

Develop and improve the Manufacturing Plant IT strategy

Provide first-line IT support when required

Lead and participate in Manufacturing Digitalization projects

Plan and implement team training and cross-skilling

Improve IT service quality, productivity, and processes

Manage IT budgets and ensure cost-effectiveness

About you

Bachelor's Degree in a relevant field or equivalent qualification

Minimum 8 years of relevant experience, including 3 years in a managerial position

ITIL background

Experience in an international manufacturing environment

Strong problem-solving and continuous improvement mindset

Strong written and verbal communication skills in English

Good influencing and persuasion skills

Ability to make timely decisions in complex situations

Willingness and ability to travel when required

Good tact and diplomacy when handling sensitive matters

Consumer Electronics Manufacturing 1,001-5,000 employees

VACUUMSCHMELZE is leading global manufacturer of advanced magnetic materials, semi-finished product, components, parts, magnets and megnet systems used in various industries form watch-making to aviation industries. Thanks to our technical know-how, we are able to continuously innovate our products and achieve a sustainable competitive advantage. In line with our expansion program we are looking for suitable candidates to share their knowledge make for the betterment.

What can I earn as a Management Information Systems Manager