Manufacturing IT Operations Lead & Digitalization

Vacuumschmelze (M) Sdn Bhd; Pekan; On-site; MYR 180,000 - 240,000; Full time

Job summary

VACUUMSCHMELZE (M) Sdn Bhd in Malaysia is seeking a Management Information Systems Manager to lead daily IT support operations across PC, infrastructure, telecom, and Industry 4.0. You will supervise the local IT support team, set priorities, and coordinate activities to deliver reliable IT services in a manufacturing environment.

The role requires a Bachelor's degree, 8+ years of experience with 3+ in management, ITIL background, strong communication in English, willingness to travel, and a

Qualifications

• Bachelor's Degree in a relevant field or equivalent qualification.
• Minimum 8 years of relevant experience, including 3 years in a managerial position.
• ITIL background.
• Experience in an international manufacturing environment.
• Strong problem-solving and continuous improvement mindset.
• Strong written and verbal communication skills in English.
• Good influencing and persuasion skills.
• Ability to make timely decisions in complex situations.
• Willingness and ability to travel when required.
• Good tact and diplomacy when handling sensitive matters.

Responsibilities

• Manage daily IT support operations, including PC, infrastructure, telecom, and Industry 4.0.
• Supervise and guide the local IT support team.
• Set priorities and coordinate team activities.
• Identify and resolve technical and operational issues.
• Develop and improve the Manufacturing Plant IT strategy.
• Provide first-line IT support when required.
• Lead and participate in Manufacturing Digitalization projects.
• Plan and implement team training and cross-skilling.
• Improve IT service quality, productivity, and processes.
• Manage IT budgets and ensure cost-effectiveness.

Job description

VACUUMSCHMELZE (M) Sdn Bhd in Malaysia is seeking a Management Information Systems Manager to lead daily IT support operations across PC, infrastructure, telecom, and Industry 4.0. You will supervise the local IT support team, set priorities, and coordinate activities to deliver reliable IT services in a manufacturing environment.

The role requires a Bachelor's degree, 8+ years of experience with 3+ in management, ITIL background, strong communication in English, willingness to travel, and a