IT Manager

Private Advertiser; Kajang; On-site; MYR 180,000 - 260,000; Full time

Job summary

The IT Manager at Private Advertiser will lead the company’s IT infrastructure, ERP rollout, and cybersecurity, ensuring system readiness and operational continuity across factory, office, and warehouses. You will drive digitalisation, manage projects, and partner with vendors.

This hands-on role requires independent problem solving, strategic planning, and the ability to balance day-to-day IT operations with long-term IT roadmap development for rapid growth.

Qualifications

• Bachelor’s degree in information technology or related field.
• At least 5 years IT experience, with minimum 2 years in a supervisory or managerial role.

Responsibilities

• Lead IT infrastructure management and ensure uptime.
• Manage ERP implementation and integration.
• Provide hands-on IT support for hardware, software, CCTV, and networking.
• Develop cybersecurity policies and ensure data protection.
• Plan IT budget and roadmap for factory expansion.
• Lead IT projects for office/factory setups.

Skills

IT leadership

Network management

ERP management

Cybersecurity

Problem solving

Education

Bachelor’s Degree in Information Technology, Computer Science, or related field

Tools

Windows Server

AD/DNS/DHCP

LAN/WAN/WiFi

Firewalls & security

CCTV & Access Control

Data backup & recovery

Job description

The IT Manager is responsible for leading, planning, implementing, and managing the company’s overall IT infrastructure and digital systems. This role requires a hands-on, independent, and problem-solving individual who can support a fast-growing organisation, including start-up phase requirements, factory operational needs, ERP rollout, system integrations, cybersecurity, and daily IT operations.

The IT Manager will play a critical role in ensuring the company’s IT readiness, system stability, data integrity, and network reliability.

2. Key Responsibilities

A. IT Infrastructure & Network Management

• Manage, maintain, and upgrade IT infrastructures including servers, switches, routers, WiFi access points, and firewalls.
• Set up and manage LAN/WAN networks, structured cabling, IP address management, and network segmentation.
• Monitor system uptime and network performance; ensure minimal downtime for operations.
• Ensure strong WiFi coverage for office, production floors, warehouses, and common areas.
• Oversee and troubleshoot VPN connections for remote users.

B. ERP & Software Systems Management

• Lead ERP system implementation, integration and improvements across all departments (HR, Finance, Production, Warehouse, Purchasing).
• Coordinate with ERP vendors, internal users, and consultants to ensure smooth operation and issue resolution.
• Develop SOPs and workflows for systems use; ensure data accuracy and user discipline.
• Plan for future digitalisation and automation aligned with business direction.

C. IT Support & Daily Operations

• Provide hands-on technical support for hardware, software, printers, CCTV, email, domain, cloud storage, phones, and meeting systems.
• Troubleshoot and resolve issues promptly to minimize business disruption.
• Manage IT asset inventory, procurement, licensing, and replacements.
• Set up new PCs, user accounts, and system access for new joiners.

D. Cybersecurity & Compliance

• Implement cybersecurity policies and best practices for data protection and system security.
• Manage anti-virus, firewall, encryption, user access control, and backup systems.
• Conduct regular cybersecurity audits, threat monitoring, and vulnerability assessments.
• Ensure compliance with regulatory requirements (e.g., PDPA, ISO standards).

E. IT Strategy, Planning & Budgeting

• Develop IT roadmap in line with company expansion (new factory setup, new systems, upgrades).
• Plan annual IT budget including software licenses, hardware upgrades, and IT projects.
• Propose technology improvements to support manufacturing efficiency, office automation, and system scalability.

F. Project Management

• Lead all IT-related projects including:
• New office/factory IT setup
• CCTV & access system expansion
• Ensure projects are delivered on time, within budget, and meet technical requirements.

3. Requirements

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, or related field.
• At least 5 years of IT working experience, with minimum 2 years in a supervisory or managerial role.

Technical Skills

• Windows Server, AD, DNS, DHCP
• LAN/WAN/WiFi networking
• Firewalls, Switches, and Network Security
• ERP system management (any ERP accepted)
• CCTV, Access Control & IP systems
• Data backup & recovery systems

Soft Skills & Abilities

• Able to work independently with minimal supervision.
• Problem solver with strong troubleshooting skills.
• Able to manage start-up setup, fast-paced environment & multiple projects.
• Strong communication and vendor management skills.
• High integrity, confidentiality, and responsibility.
• Strategic thinking with hands-on execution
• Strong technical foundation
• Fast learner & adaptable
• Ability to build systems from zero
• Leadership & ability to guide junior IT staff in future
• Risk management and cybersecurity awareness

5. Why This Role Is Critical for Our Company

• Company is in expansion stage (new factory, new systems).
• Need a hands-on IT leader to build full IT infrastructure from scratch.
• Central role in ensuring the entire company runs smoothly – production, HR, finance, warehouse, office.
• Vital for protecting company data, systems, and operational continuity.