Account Manager, Mid-Market (Based in Kuantan) - Enterprise Business

MAXIS Malaysia; Kuantan; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading telecommunications company is looking for a Mid-Market Account Manager in Kuantan, Malaysia. This role involves overseeing client relationships, promoting solutions, and contributing to business growth. The ideal candidate should possess strong communication skills, a result-driven mindset, and relevant educational background. This position emphasizes building long-term strategic relationships with clients and requires effective management of account portfolios to minimize churn and identify new business opportunities.

Qualifications

• Ability to build strong relationships with strategic customers.
• Identify needs and requirements to promote Maxis’ solutions.
• Aptitude in building relationships with professionals of all organizational levels.

Responsibilities

• Oversee relationships with Mid-Market clients.
• Develop and formulate strategic and tactical plans.
• Build market position in assigned accounts by identifying potential business deals.
• Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.
• Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable.
• Develop Account plans for all assigned customers.
• Accountable on driving every opportunity to closure with a close plan.
• Keep post-sales activities with timely delivery and update CRM with new opportunities.

Skills

Strong communication skills

Relationship management

Result-driven mindset

Education

Tertiary education in business administration, sales or relevant field

Job description

Account Manager - Mid-Market page is loaded## Account Manager - Mid-Marketlocations: Kuantantime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR12791* We want to empower you to turn your ambitions into achievements.* We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.* Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.* To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.We are looking for a Mid-Market Account Manager to oversee the relationships of Maxis with its Mid-Market clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.The ideal candidate will be able in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our Maxis’ solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.* Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met.* Build market position in the assigned account by identifying potential business deals and close relationship with existing and new customers;* Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts;* Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making;* Protects organization’s value by keeping company information and tender confidential;* Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable* Assist collection team on customers’ aging.* Ensure pipeline in CRM are diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing.* Develop Account plans for all assigned customers.* Accountable on driving every opportunity to closure with a close plan.* Keeping track of all post sales activities with timely delivery.* Working closely with Solution Sales/Pre Sales team and Identifying new solutions for all assigned customers for sustainable account growth.* Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels* Result driven and passionate individual who eager to help customer by providing solutions based on customer needs* Relationship management skills and openness to feedback* Tertiary education in business administration, sales or relevant field* Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.* Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.