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VX VENTURES SDN. BHD. is seeking an experienced IT Operations Specialist to manage daily IT operations, infrastructure and user support.
You will ensure system availability, backups, security and asset management across Microsoft 365, Google Workspace and other cloud services. You will coordinate with external vendors, oversee IT projects and onboarding/offboarding, and maintain documentation, policies and licence records while supporting urgent technical issues with strong troubleshooting and
Manage daily IT operations, infrastructure and user support. This role involves maintaining computers, networks, servers, software and company IT assets, while monitoring system availability, backups, cybersecurity and access controls.
Key responsibilities
Manage daily IT operations, infrastructure and user support
Maintain computers, networks, servers, software and company IT assets
Monitor system availability, backups, cybersecurity and access controls
Troubleshoot hardware, software, network and account-related issues
Manage Microsoft 365, Google Workspace or other cloud-based business systems
Coordinate with external IT vendors and service providers
Maintain IT policies, documentation, inventories and licence records
Plan and oversee system upgrades, equipment purchases and IT projects
Support employee onboarding and offboarding, including device and account setup
Report IT risks, incidents, requirements and project progress to management
About you
3–5 years of relevant IT operations, infrastructure or systems administration experience
Diploma or degree in Information Technology, Computer Science or a related field
Good knowledge of networking, hardware, operating systems and cloud services
Experience managing user accounts, permissions, backups and endpoint security
Strong troubleshooting and problem-solving abilities
Experience coordinating IT projects, vendors or small technical teams
Good documentation, communication and organisational skills
Able to work independently and respond to urgent technical issues