Merchant Success Intern: Customer Support & Analytics

Slurp; Bandar Baru Bangi; On-site; MYR 6,700 - 13,000; Part time

Job summary

Slurp is seeking a motivated Merchant Success Intern to join our team in Malaysia. You will learn about merchant management, customer support, and data analysis while supporting day-to-day merchant success activities.

The role involves assisting with inquiries, researching issues, and helping prepare reports to monitor customer metrics. This internship offers exposure to events, marketing collaboration, and administrative tasks to deepen industry understanding.

Qualifications

• Pursuing a Bachelor’s or Master’s degree in Business, Marketing, or a related field.
• Demonstrates strong organizational and time management skills.
• Excellent communication and interpersonal abilities for cross-functional collaboration.
• Highly detail-oriented with accuracy in records and data.

Responsibilities

• Support day-to-day operations of the Merchant Success team.
• Respond to customer inquiries and update records.
• Collaborate with teams to resolve issues in a timely manner.
• Assist with data analysis and reporting of customer metrics.
• Help create merchant success materials like guides and newsletters.

Skills

Communication

Organization

Time management

Detail-oriented

Teamwork

Interpersonal skills

Education

Bachelor’s or Master’s in Business/Marketing

Tools

Microsoft Office

Job description

Slurp is seeking a motivated Merchant Success Intern to join our team in Malaysia. You will learn about merchant management, customer support, and data analysis while supporting day-to-day merchant success activities.

The role involves assisting with inquiries, researching issues, and helping prepare reports to monitor customer metrics. This internship offers exposure to events, marketing collaboration, and administrative tasks to deepen industry understanding.