Merchant Ops Intern: Data, SOPs & Dashboards

TikTok; Kuala Lumpur; On-site; MYR 17,000 - 28,000; Part time

Job summary

TikTok is seeking a Merchant Ecosystem Development Operations Intern in Malaysia to analyse data, drive operational improvements, and support SOPs for sellers on TikTok Shop. This hands-on role offers exposure to data-driven decision-making and cross-functional collaboration.

As an intern, you will gather operational data, build dashboards, and assist with task setups for sellers. A strong analytical mindset and Excel proficiency are highly valued, with opportunities to grow in a fast-paced tech

Qualifications

• Currently pursuing an undergraduate degree in Business or related Data Science/Statistics field.
• Strong analytical, problem-solving, and critical-thinking skills.
• Proficiency in Microsoft Excel.
• Curious mindset with attention to detail and willingness to learn new skills.

Responsibilities

• Gather, analyse, and interpret operational data to improve efficiency.
• Generate regular operational reports to support the team.
• Assist in designing, creating, and maintaining data visualisations and dashboards.
• Support SOP development and onboarding for sellers.

Skills

Analytical skills

Problem solving

Critical thinking

Data interpretation

Team collaboration

Excel

Education

Undergraduate in Business or Data Science

Bachelor's degree in related field

Tools

Microsoft Excel

Job description

TikTok is seeking a Merchant Ecosystem Development Operations Intern in Malaysia to analyse data, drive operational improvements, and support SOPs for sellers on TikTok Shop. This hands-on role offers exposure to data-driven decision-making and cross-functional collaboration.

As an intern, you will gather operational data, build dashboards, and assist with task setups for sellers. A strong analytical mindset and Excel proficiency are highly valued, with opportunities to grow in a fast-paced tech