Merchant Acquisition Executive

Thousands Of Years Media Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Thousands of Years Media Sdn. Bhd. (ToYm) is seeking a Merchant Acquisition Executive to identify merchants, secure participation and activate them across BiteShorts, Bite Shop and other programs.

You will build relationships with business owners and drive campaigns, promotions and digital initiatives. You will collaborate with marketing, product and operations to convert new relationships into active participation, manage the prospect pipeline, and deliver measurable merchant outcomes across

Qualifications

• Experience in merchant acquisition, B2B sales, business development, marketplaces, retail, F&B, e-commerce, partnerships or digital advertising.
• Show measurable achievements: merchants won, objections overcome and opportunities closed.
• Ability to build trust and convert sign-ups into active participation.

Responsibilities

• Identify and prioritize merchants suited to campaigns, products or programmes.
• Develop a consistent prospect pipeline using outreach, referrals, meetings, events and other channels.
• Connect with business owners or decision-makers and understand their objectives.
• Explain opportunities clearly and tailor pitches to merchant needs.
• Prepare proposals and discuss participation requirements within approved terms.
• Coordinate onboarding information and work with internal teams to bring merchants into programmes.
• Track prospects, meetings, proposals, onboarding, and active participation.
• Share market feedback on merchant needs, objections, and programme value.

Skills

Prospecting

Lead qualification

Business presentations

Negotiation

Objection handling

Closing

Onboarding

Relationship management

CRM or pipeline discipline

Communication

Commercial awareness

Teamwork

Tools

CRM

Job description

Merchant Partnerships & Business Development

Company: Thousands of Years Media Sdn. Bhd. (ToYm)

Find the Right Merchants. Win Their Trust. Turn Partnerships Into Activity.

ABOUT THE OPPORTUNITY

At ToYm, our mission is: “Let the world to have more joy and happiness because of our existence.”

Through entertainment, marketing, technology and commercial initiatives, we create ways for businesses to connect with audiences and customers.

We are looking for a Merchant Acquisition Executive to bring merchants and suitable business partners into ToYm’s current and future commerce, promotional and digital initiatives.

Opportunities may include merchant participation in BiteShorts, Bite Shop, promotions, rewards, creator collaborations and other company offerings as they develop.

This is an active, outward-facing business development position.

Your job is to identify relevant merchants, show them a credible opportunity, secure participation and help them become active partners.

WHY THIS OPPORTUNITY IS DIFFERENT

You will not be limited to selling one fixed product or collecting registrations.

You will help develop merchant relationships that can contribute to campaigns, commerce and customer experiences across different ToYm initiatives.

You will work with commercial, marketing, product and operations colleagues to turn new relationships into real participation.

WHAT YOU WILL OWN

• Identify and prioritise merchants suited to assigned campaigns, products or commercial programmes.
• Develop a consistent prospect pipeline using outreach, referrals, meetings, events and other channels.
• Connect with business owners or decision-makers and understand their objectives.

2. Pitching, Negotiation & Closing

• Explain relevant opportunities clearly and tailor the pitch to the merchant’s needs.
• Prepare proposals and discuss participation requirements within approved terms.
• Address concerns honestly, follow up consistently and close suitable merchants.
• Maintain accurate records of conversations, commitments and approvals.

3. Onboarding & Activation

• Coordinate necessary merchant, product, campaign or promotional information.
• Work with internal teams to bring merchants into the relevant programme efficiently.
• Help new partners take the next practical step - such as a listing, campaign, offer or other approved activity.
• Follow up to identify and resolve obstacles to participation.

4. Partnership Development & Market Feedback

• Maintain professional relationships with acquired merchants and identify appropriate follow-on opportunities.
• Share market feedback on merchant needs, objections, programme value and competitor activity.
• Coordinate with relevant teams to improve the merchant proposition and experience.

5. Results & Pipeline Management

• Track qualified prospects, meetings, proposals, confirmed merchants, onboarding and active participation.
• Take ownership of agreed acquisition and activation targets.
• Improve prospecting and conversion methods based on actual results.

WHAT SUCCESS LOOKS LIKE

• A healthy pipeline of relevant merchants, not simply a long contact list.
• Consistent conversion of qualified prospects into confirmed partners.
• Smooth onboarding and an increasing number of active, participating merchants.
• Trustworthy merchant relationships and useful commercial feedback.
• Accurate reporting and dependable follow-through.

WHO WE ARE LOOKING FOR

We value proven initiative, communication and execution over titles, certificates or arbitrary years of experience.

Experience in merchant acquisition, B2B sales, business development, marketplaces, retail, F&B, e-commerce, partnerships or digital advertising can be relevant.

Show us what you have actually achieved:

• Merchants, clients or accounts you personally won.
• How you approached prospects, managed objections and closed opportunities.
• Your conversion results or other evidence of commercial contribution.
• How you built trust and converted a sign-up into actual participation.
• How you responded when a prospect said no.

SKILLS & QUALITIES THAT MATTER

Prospecting; lead qualification; business presentations; negotiation; objection handling; closing; onboarding; relationship management; CRM or pipeline discipline; communication; commercial awareness; teamwork.

We look for people who take initiative, keep their promises, treat partners fairly and are persistent without being pushy.

You should be comfortable learning new offerings and adapting your approach to different merchants.

OUR VALUES

• CUSTOMER-CENTRIC
• PURPOSE-DRIVEN & RESULTS-ORIENTED
• TEAMWORK
• RESPONSIBILITY
• EFFECTIVE EXECUTION
• HUMBLE & LEARNING
• PURSUIT OF EXCELLENCE
• CONTINUOUS INNOVATION
• CONTRIBUTE TO SOCIETY

REWARDS & GROWTH

• Build relationships with merchants and businesses across different industries.
• Contribute directly to the expansion of ToYm’s commercial initiatives.
• Work with marketing, product and commercial teams on real opportunities.
• Develop your business development skills and take on broader partnership responsibilities as you grow.

You enjoy meeting business owners, finding opportunities and turning a conversation into a working relationship.

You take pride in both the merchant you secure and what happens after they join.