Merchandising Executive (MD)

Gentle Monster; Kuala Lumpur; Sur place; MYR 33 000 - 67 000; Plein temps

Résumé du poste

Gentle Monster is seeking a Merchandising Executive in Malaysia to drive sales analysis, inventory planning, and store merchandising across multiple locations. You will forecast demand, allocate stock, and coordinate launches with cross-functional teams to ensure timely, brand-aligned execution.

You will collaborate with the HQ and local teams, conduct store visits, and manage stock levels to optimise sell-through while maintaining product availability and display standards.

Qualifications

• Bachelor’s degree in Business, Merchandising, Retail or related field.
• 3–5 years in merchandising, retail planning, inventory management or logistics.
• Experience in fashion/eyewear/lifestyle retail is an advantage.
• Strong analytical skills with data interpretation in sales and inventory.
• Excellent communication and stakeholder management across teams.

Responsabilités

• Analyse sales performance by store, category, collection and SKU to identify opportunities.
• Plan and allocate merchandise based on trends, store capacity and market demand; manage stock allocations weekly.
• Coordinate product launches, promotions, and local campaigns with cross-functional teams.
• Ensure quality and accuracy of inventory and merchandising standards across stores.
• Oversee logistics coordination, stock availability and replenishment with HQ and warehouses.
• Conduct regular store visits to ensure compliance with brand standards and planograms.

Connaissances

Analytical thinking

Stakeholder management

Communication

Organisational skills

Formation

Bachelor’s degree or equivalent

Outils

Microsoft Excel

Description du poste

1. Sales Performance Analysis and Reporting

• Analyse sales performance by store, category, collection, and SKU.
• Ensure the accuracy of daily sales data by identifying and investigating discrepancies between store and HQ systems, and coordinating timely resolution with relevant teams.
• Monitor sales growth and performance against business targets.
• Prepare and present accurate weekly and monthly sales and inventory reports, and share monthly reports with HQ.
• Conduct market research on customer trends, competitor activities, and market developments.
• Identify performance gaps, business opportunities, and potential risks.
• Recommend appropriate action plans and provide commercial insights to support management decisions.
• Develop localised sales strategy proposals and insights based on store performance and local market conditions.

2. Merchandise Planning, Allocation and Inventory Management

• Develop merchandise and category plans based on sales trends, store capacity, customer profiles, and market demand.
• Forecast sales based on historical performance, seasonal demand, product launches, and promotional plans.
• Participate in sales and operations planning (S&OP) meetings and prepare sales forecasts using the Integrated Business Planning (IBP) system.
• Plan product assortments and category mix for each store and market.
• Plan and manage stock allocations to stores once or twice weekly based on store requirements, sales performance, and business needs, with additional allocations to address urgent stock shortages.
• Align product and display quantities with merchandising plans and brand requirements.
• Manage the product lifecycle from launch and peak sales through to discontinuation.
• Maintain accurate daily inventory records for each store in a shared inventory sheet or system, and collaborate with store and warehouse teams to monitor stock levels, replenishment needs, and sell-through performance.
• Monitor SKU-level stock availability and expected receipt dates; request HQ guidance and receiving instructions for items at risk of stockout.
• Maintain product availability while minimising out-of-stock situations, overstock, stock loss, and markdown risk.
• Review and adjust product assortments and allocations based on performance.
• Develop action plans to improve sell-through and overall inventory performance.
• Investigate and resolve stock discrepancies promptly.
• Coordinate initial stock orders, inbound shipments, and inventory readiness to support successful new store openings.
• Monitor product shelf life, identify and report near-expiry, expired, and unsellable stock, and coordinate disposal with HQ, including sharing the list of items proposed for disposal.

3. Product Launches and Promotional Campaigns

• Coordinate operational readiness for seasonal product launches, campaigns, and promotions.
• Execute local sales-driven promotional plans based on monthly and annual sales forecasts.
• Communicate launch schedules, product information, and allocation details to the relevant teams.
• Collaborate with VMD, Branding, Marketing, warehouse, and store teams to execute launch and promotional plans.
• Evaluate launch and campaign performance and recommend improvements.
• Propose product and gift-with-purchase (GWP) ideas based on local market observations and customer insights.

4. Quality Assurance

• Ensure product quality meets brand standards across all stores and channels.
• Conduct quality checks on incoming stock, packaging, product condition, and display products.
• Ensure products are handled, stored, transported, and displayed under appropriate conditions.
• Manage product quality issues reported by store and warehouse teams, report issues and coordinate claims with HQ, and communicate feedback and required actions to the relevant teams.
• Follow through on corrective actions until each quality issue is fully resolved and properly documented.
• Track recurring quality issues and recommend preventive actions.

5. Logistics Coordination

• Coordinate inbound and outbound shipments between HQ, warehouses, stores, and logistics partners.
• Prepare and verify shipping documents and logistics records.
• Monitor shipment schedules to ensure timely delivery for launches, promotions, and replenishment.
• Follow up on shipment delays, shortages, damages, and delivery discrepancies.
• Coordinate product returns and stock transfers between stores and warehouses.
• Monitor logistics performance and recommend improvements to delivery efficiency and cost management.

6. Store Merchandising Standards

• Support store layout planning and the implementation of planograms.
• Conduct regular store visits to assess compliance with merchandising and brand standards.
• Identify execution issues and coordinate appropriate corrective actions.
• Support merchandising requirements for store openings, renovations, and revamps.

7. Product Data and Purchase Order Coordination

• Create and maintain accurate item master data and product information.
• Coordinate with HQ to confirm product availability, pricing information, and order requirements.
• Prepare, process, and track purchase orders and order confirmations.

8. Product Registration and Compliance

• Prepare and maintain accurate product documentation and regulatory records.
• Coordinate product registration submissions with HQ, the relevant authorities, and external partners.
• Track registration status and follow up on outstanding approvals.
• Ensure products comply with local requirements before launch.

9. HQ and Internal Communication

• Participate in regular review meetings with HQ to discuss monthly reports, sales performance, inventory, and required actions.
• Consolidate local data and insights for weekly updates to HQ, and collaborate with local teams to implement HQ recommendations and action plans.

10. Additional Responsibilities

• Assist with events, campaigns, and merchandising-related administrative duties.
• Perform other duties and projects as assigned by management.

Requirements

• Bachelor’s degree in Business, Merchandising, Retail Management, Supply Chain Management, or a related field.
• 3-5 years of relevant experience in merchandising, retail planning, inventory management, or logistics.
• Experience in the fashion, eyewear, beauty, or lifestyle retail industry is an advantage.
• Good understanding of merchandise planning, category management, product allocation, inventory control, and logistics processes.
• Strong analytical skills, with proficiency in Microsoft Excel and the ability to interpret sales and inventory data.
• Experience with inventory management or retail reporting systems is an advantage.
• Strong commercial awareness and attention to detail.
• Strong organisational skills with the ability to manage multiple priorities.
• Good communication and stakeholder management skills, with the ability to collaborate across Singapore and Malaysia.
• Strong sense of ownership and ability to work independently.
• Willingness to conduct regular store visits when required.
• Proactive, resourceful, and able to thrive in a fast-paced environment.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Merchandising Executive?
• Which of the following types of qualifications do you have?
• Do you have Sales Performance Analysis experience?

Retail & Consumer Products 101-1,000 employees

Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER followed by the perfume brand TAMBURINS and the dessert brand NUDAKE. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.

GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements. With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.

Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER followed by the perfume brand TAMBURINS and the dessert brand NUDAKE. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.

GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements. With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.

What can I earn as a Merchandising Executive