- Support the General Manager in driving the growth and performance of multiple categories, ensuring alignment with the company’s strategic direction and delivering on key business objectives across sales, margin, and customer satisfaction
- Coach and mentor Category Managers, providing strategic and hands‑on guidance to enhance their commercial capabilities in key areas such as range & price architecture, trade planning, vendor negotiation, and inventory management. Foster a high‑performance culture focused on continuous improvement and customer‑centric decision making
- Conduct in-depth analysis of category KPIs (e.g., sales, margin, inventory, markdown) to identify opportunities for growth and efficiency. Provide data‑driven insights and recommendations to support the General Manager in shaping key business decisions and driving strategic direction across multiple categories
- Work closely with key business stakeholders and cross‑functional departments—including Supply Chain, Marketing, Finance, and Store Operations—to ensure seamless execution of category plans and smooth day‑to‑day business operations
- Stay closely connected to the market, customers, and competitors to proactively identify emerging trends, gaps, and new business opportunities that can drive category growth and strengthen competitive positioning
JOB DESCRIPTION:
- Develop strategic direction for multiple categories, setting clear commercial targets (e.g., sales, margin, market share, inventory turnover) that align with overall business goals and drive sustainable category growth
- Provide strategic guidance and regular performance feedback to Category Managers, nurturing their commercial acumen and leadership capabilities
- Develop and execute trade plans and promotional activities that create excitement for customers, support new product launches, and drive traffic and conversion through compelling offers and in‑store experiences
- Lead negotiations with key suppliers to secure competitive terms, drive innovation, and ensure service levels. Regularly review and manage vendor performance with Category Managers
- Conduct regular range reviews with Category Managers using customer insights, internal performance data, and market trends to optimize assortments, improve product relevance, and identify range gaps that support category growth
- Review and guide Category Managers in developing effective pricing strategies across categories, establishing a clear price architecture that balances price image and profitability—including competitive pricing on core lines, margin‑enhancing ranges, and own‑brand positioning
- Manage inventory levels by analyzing stock rotation, closely monitoring stock days, and identifying slow‑moving products. Take proactive action by recommending appropriate markdowns and other strategies to ensure healthy stock management and maximize profitability
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Supermarkets, Grocery & Petrol Retailing 51-100 employees
Star Grocer is an established Company since Year 2016. We have the mission to create a good value supermarket grocer to provide best services and quality to our customers with comfortable environment under one roof. From that idea, we are now growing with more than 20 stores. We are Malaysian-based supermarket grocer with a wide range of imported and local fresh produce and household goods on shelf, serving mid- to high-end consumers. We are striving and dedicate towards building a strong team that is aligned with our goals. We are passionate and work as a team.
Star Grocer is an established Company since Year 2016. We have the mission to create a good value supermarket grocer to provide best services and quality to our customers with comfortable environment under one roof. From that idea, we are now growing with more than 20 stores. We are Malaysian‑based supermarket grocer with a wide range of imported and local fresh produce and household goods on shelf, serving mid‑to‑high‑end consumers. We are striving and dedicate towards building a strong team that is aligned with our goals. We are passionate and work as a team.
What can I earn as a Merchandise Manager