Merchandiser

DKSH; Sandakan; Presencial; MYR 24 000 - 42 000; Tempo integral

Resumo da oferta

DKSH in Sabah, Malaysia is seeking a sales professional to drive product and service sales in the Sandakan territory, meeting targets and supporting overall business objectives. You will manage daily operations, implement action plans, and coordinate with teams to deliver on commitments.

The role requires 1–2 years in a similar role, good communication and negotiation skills, proficiency in MS Office, and fluency in Malay and English. SPM or equivalent is the stated education requirement.

Qualificações

• 1–2 years in a similar role
• Knowledge of industry/market/competitors
• Proficient in MS Office

Responsabilidades

• Assist management in daily operating expenses within the budget.
• Implement action plans to achieve sales targets for the assigned territory.
• Track progress against KPIs and sales plans; prioritize daily sales activities.
• Conduct sales activities including product portfolio management and merchandising displays.
• Prepare quotations, proposals, and contracts for sales agreements.
• Report on competitor activities and products.
• Maintain customer data in the CRM database.
• Coordinate improvements to sales processes and ensure payments are collected.

Conhecimentos

Sales skills

Communication & nego

Territory knowledge

MS Office

Bilingual Malay/English

Formação académica

SPM or equivalent

Descrição da oferta de emprego

Job Summary:

Sell products/services to meet sales targets for the assigned business/territory and overall business objectives.

General Responsibilities:

• Assist management in managing daily operational expenses in relation to the operating budget.
• Implement action plans (e.g., making regular calls/visits, taking orders, etc.) to achieve sales targets for the assigned business/territory.
• Track individual and team progress against key performance indicators and sales plans. Prioritize and review daily sales activities.
• Conduct sales activities for the assigned business/territory, including product portfolio management, introducing marketing plans, order-taking, and preparing in-store marketing and merchandising displays.
• Prepare quotations, proposals, and contracts for sales agreements.
• Report on competitor activities and products.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in the appropriate customer relationship management database.
• Coordinate continuous improvement activities to enhance the sales process, sales plans, customer satisfaction, etc. Track and ensure payments are collected from customers.
• Investigate, resolve, and record customer issues and provide advice on follow-up actions.
• Respond to customer orders and inquiries, and inform them about promotions and new products.
• Work with relevant departments to ensure timely product deliveries. Assist in maintaining close and positive business relationships.

Skills and Knowledge:

• Good working knowledge with at least 1-2 years of experience in a similar role and understanding of the industry/market/competitors/customers.
• Good working knowledge of the assigned territory/products/services and sales skills.
• Skilled in communication and negotiation.
• Basic skills in research and analysis.
• Proficient in Microsoft Office (e.g., Excel, Word, and PowerPoint).
• Fluent in both Malay and English (spoken and written).

Education:

• SPM or equivalent qualification.