Merchandise Specialist

JD.com Inc.; Penang; Sur place; MYR 60 000 - 120 000; Plein temps

Résumé du poste

JD Industrial, a JD.com Inc. unit, seeks a category operations specialist based in Malaysia.

You will conduct frequent on-site visits to customer factories to understand MRO procurement needs, and you will take over opportunities from sales to plan category layout for the local market. You will research local demand, compare competitors, and optimize cross-border and local product portfolios to lift sales and gross profit while collaborating with procurement, supplier, and logistics teams to

Qualifications

• Bachelor’s degree or above in Supply Chain/Procurement or related fields.
• 1–5 years MRO industry experience with knowledge of tools, PPE, chemicals.
• Fluent in Chinese and business English for on-site communication and reporting.
• Willingness to travel frequently within Malaysia for site visits.

Responsabilités

• Conduct frequent on-site visits to customer factories to understand MRO procurement demands.
• Take over opportunities from sales, plan category layout and mid- to long-term strategy for Malaysia.
• Research local MRO market, analyze competitors and optimize product portfolio to lift sales and gross profit.
• Collaborate with procurement and supplier teams to optimize supply structure and SKU mix.
• Track sales, inventory and margins, producing regular analysis and optimization plans.
• Coordinate with sales, warehouse and logistics to align supply with demand and ensure delivery.
• Support regional localization of category strategies and expand product resources for Malaysian clients.

Connaissances

Bilingual English/Chinese

Data analysis

Cross-team coordination

Market insights

Demand communication

Formation

Bachelor’s degree or above in related field

Description du poste

1. Company Profile

As a Hong Kong-listed industrial supply chain platform under JD Group, JD Industrial boasts a market cap of HK$40 billion, with over 81.1 million SKUs of MRO and spare parts, serving 11,000 leading manufacturing enterprises. Adhering to the "accompanying overseas expansion" strategy, we have established local warehouse networks in 8 countries including Malaysia and Vietnam, providing services for Chinese new energy and manufacturing factories in Southeast Asia. With a local fulfillment system in Malaysia and an integrated cross-border and local dual supply chain, we realize localized supply guarantee and procurement cost optimization for industrial consumables. As the core overseas growth sector of JD Industrial, the Asia Pacific business continuously explores industrial customer markets in Penang and Kuala Lumpur, Malaysia.

2. Reporting Line

Directly report to the Malaysia Country Manager

3. Work Location

Based in Malaysia (Kuala Lumpur & Penang available), Penang is preferred. Frequent on-site business trips to customer plants across Malaysia are required.

4. Job Responsibilities

• Conduct frequent on-site visits to customer factories to communicate, dig into and sort out customers’ MRO procurement demands accurately.
• Take over business opportunities from sales teams, conduct product selection, category layout and medium-long term category planning for local Malaysia market.
• Research local MRO market demand, competitor product assortment and price system, optimize cross-border & local product portfolio to lift category sales volume and gross profit.
• Cooperate with procurement & supplier teams to optimize product supply structure, manage product lifecycle, adjust SKU mix and eliminate low-performing goods.
• Track category operation data including sales, inventory and gross margin, output regular analysis reports and propose category operation optimization plans.
• Collaborate with local sales, warehouse and logistics teams to align product supply with customer demand, support stable delivery and after-sales product matching.
• Assist regional lead to roll out localized category operation strategies, expand high-quality product resources matching Malaysian manufacturing clients.

5. Job Requirements

• Education: Bachelor’s degree or above, major in Supply Chain Management, Procurement, Industrial Engineering, Marketing or related fields is preferred.
• Work Experience: 1-5 years MRO industry relevant experience, solid familiarity with general industrial supplies, hand & power tools, PPE, industrial chemicals; candidates with both sales and procurement background are highly preferred.
• Language: Fluent in both Chinese and business English, capable of independent on-site communication, demand communication and report writing with customers and suppliers in bilingual.
• Competencies: Able to independently complete customer demand sorting, product selection and category planning; good data analysis, market insight and cross-team coordination skills; accept frequent cross-state customer site trips within Malaysia.