Multilingual Front Desk & Help Desk Coordinator

1 Doc Resources Sdn. Bhd.; Kuala Lumpur; On-site; MYR 27,000 - 40,000; Full time

Benefits offered by this job

Medical claim

Annual leave

Medical leave

Compassionate leave

Staff treatment

Staff discount

Carpark subsidy

Bonus

Job summary

1 Doc Resources Sdn. Bhd. in Kuala Lumpur is seeking a front desk/office assistant to maintain a tidy reception area and support daily operations. You will manage calls, messages, and appointment reminders while assisting with stock checks and inventory reconciliation.

The role targets delivering prompt customer service, meeting lead-generation goals, and supporting management with various duties as needed. Malaysian location, immediate team collaboration.

Qualifications

• Proficiency in English, Chinese and Malay.
• Strong communication and customer service skills.
• Proficient computer skills including Excel and Word.

Responsibilities

• Ensuring the front desk and waiting area are clean and tidy.
• Achieving monthly new lead turnout targets.
• Conducting stock checks and assisting in stock tally.
• Handling incoming calls and messages and sending reminders for appointments.
• Performing other duties as assigned by Management.

Skills

Multilingual English Chinese Malay

Communication skills

Tools

Microsoft Excel

Microsoft Word

Job description

1 Doc Resources Sdn. Bhd. in Kuala Lumpur is seeking a front desk/office assistant to maintain a tidy reception area and support daily operations. You will manage calls, messages, and appointment reminders while assisting with stock checks and inventory reconciliation.

The role targets delivering prompt customer service, meeting lead-generation goals, and supporting management with various duties as needed. Malaysian location, immediate team collaboration.