Member Experience & Events Executive

TAC MANAGEMENT SDN. BHD.; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Job summary

TAC MANAGEMENT SDN. BHD. in Malaysia seeks an Administration & Event Executive to support the association's operations, member services, and upcoming events.

You’ll maintain records, coordinate meetings, and serve as a central point of contact with warmth and professionalism. The role blends organizational skills with strong communication to deliver exceptional service, manage memberships, assist with bookkeeping, and help execute conferences, seminars, and webinars that strengthen community

Qualifications

• Experience in administrative roles with attention to detail.
• Experience coordinating events and supporting member services.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain well-structured digital records and filing systems that keep the association organised.
• Coordinate meetings with precision—scheduling, preparing agendas, and capturing minutes that drive action.
• Serve as the communication hub, handling emails, calls, and WhatsApp messages with professionalism and warmth.
• Manage membership databases with accuracy, ensuring smooth onboarding, renewals, and cancellations.
• Deliver outstanding service by responding to member inquiries promptly and thoughtfully.
• Prepare and distribute engaging membership communications, including newsletters, updates, and announcements.
• Support the planning and execution of association events such as conferences, seminars, and webinars.
• Handle event logistics with support from Operations team —from registrations and venues to materials and post-event follow-ups.
• Contribute to creating memorable experiences that strengthen member engagement and community impact.
• Assist with bookkeeping tasks including invoicing, expense tracking, and payment processing.
• Help prepare clear, insightful financial and activity reports for the board and members.
• Coordinate with vendors, sponsors, and stakeholders to build strong partnerships when needed.
• Support outreach initiatives that enhance the association’s visibility and reputation.

Skills

Administration

Event coordination

Customer service

Communication

Records management

Tools

Microsoft Office

Email management

Job description

TAC MANAGEMENT SDN. BHD. in Malaysia seeks an Administration & Event Executive to support the association's operations, member services, and upcoming events.

You’ll maintain records, coordinate meetings, and serve as a central point of contact with warmth and professionalism. The role blends organizational skills with strong communication to deliver exceptional service, manage memberships, assist with bookkeeping, and help execute conferences, seminars, and webinars that strengthen community