Medical Sales Specialist — Field Growth & HCP Partnerships

DKSH Management Ltd.; Hang Tuah Jaya; On-site; MYR 42,000 - 64,000; Full time

Job summary

DKSH Management Ltd. is seeking a Specialist Medical Sales to grow medical product sales across Melaka by building trust with healthcare professionals and meeting sales targets.

You will detail products to HCPs, plan territory-based sales activities, monitor KPIs, and support product enlistment in line with marketing strategy. A diploma or above and 1–2 years of sales experience are preferred.

Qualifications

• Diploma or above in a relevant discipline.
• Minimum 1–2 years of sales experience; pharma/medical device experience is an advantage.
• Proactive and flexible in dynamic, fast-paced environments.
• Strong determination and goal orientation to achieve targets.

Responsibilities

• Promote medical products to HCPs through field visits, calls, and CME programs.
• Develop territory-based medical sales plans to achieve targets.
• Monitor KPIs and review with line manager to optimize activities.
• Build and maintain relationships via clinic/hospital visits and product updates.
• Gather competitive intelligence to inform strategy.
• Maintain CRM records and profile customer potential.
• Respond to inquiries and communicate promotions/new products.
• Manage customer complaints log and ensure timely resolution.
• Coordinate with internal teams to support product delivery/installation.
• Drive sales process improvements and customer engagement initiatives.
• Handle administrative duties as required.

Skills

Sales

Customer relationship

Proactiveness

Goal orientation

Education

Diploma or above in a relevant discipline

Tools

CRM

Job description

DKSH Management Ltd. is seeking a Specialist Medical Sales to grow medical product sales across Melaka by building trust with healthcare professionals and meeting sales targets.

You will detail products to HCPs, plan territory-based sales activities, monitor KPIs, and support product enlistment in line with marketing strategy. A diploma or above and 1–2 years of sales experience are preferred.