Medical Office Assistant

DR WEN CLINIC SDN BHD; Iskandar Puteri; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

SOCSO

EPF

EIS

Annual Bonus

Training Provided

Allowance Provided

Performance Bonus

Overtime Pay

Staff Discount

Flexible Working Hours

Job summary

DR WEN CLINIC SDN BHD is seeking a friendly Patient Concierge to greet patients, manage registrations, and schedule appointments at our Bukit Indah branch. You will support clinicians during visits and assist with basic dispensing tasks, ensuring a welcoming experience for every patient.

This role suits fresh graduates from SPM/STPM/Diploma backgrounds, with weekend shifts and training provided. A positive, people-oriented attitude is essential for daily patient care.

Qualifications

• Fluency in Mandarin and Cantonese is required to communicate with the local community.
• Good command of English and Malay is required for daily operations.
• Open to SPM/STPM/Diploma holders; fresh graduates welcome; full training provided.

Responsibilities

• Patient Concierge: Greet patients, manage registrations, and schedule appointments using the clinic system.
• Clinical Support: Assist doctors during consultations and simple procedures to ensure patient comfort.
• Dispensary Management: Pack and label medications per prescription and explain usage to patients.
• Administrative Care: Maintain patient records, process payments, and keep the clinic tidy and welcoming.
• Team Collaboration: Work with the medical team to ensure smooth operations and positive patient experiences.

Skills

Mandarin

Cantonese

English

Malay

Education

SPM/STPM/Diploma

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Language Skills:Fluency in Mandarin/Cantonese is a must (to communicate effectively with our local Chinese-speaking community). Good command of English and Malay is also required.

Personality: You are a \"people-person\"—cheerful, proactive, and patient-focused. A positive attitude is more important to us than technical perfection.

Education/Experience:Open to SPM/STPM/Diploma holders. Fresh graduates or candidates from Retail/F&B backgrounds are highly encouraged to apply asfull training will be provided.

Location:Ability to work at ourBukit Indah branch consistently.

Availability: Willing to work on a shift-rotation basis (including weekends/public holidays) to serve the community's needs.

Requirement

Job Requirements:

• Language Skills:Fluency in Mandarin/Cantonese is a must (to communicate effectively with our local Chinese-speaking community). Good command of English and Malay is also required.

• Personality: You are a \"people-person\"—cheerful, proactive, and patient-focused. A positive attitude is more important to us than technical perfection.

• Education/Experience:Open to SPM/STPM/Diploma holders. Fresh graduates or candidates from Retail/F&B backgrounds are highly encouraged to apply asfull training will be provided.

• Location:Ability to work at ourBukit Indah branch consistently.

• Availability: Willing to work on a shift-rotation basis (including weekends/public holidays) to serve the community's needs.

Responsibility

Job Responsibilities:

• Patient Concierge: Greet patients with a warm smile, manage registrations, and handle appointment scheduling efficiently using our clinic system.

• Clinical Support: Assist doctors during consultations and simple procedures, ensuring patients feel comfortable and safe.

• Dispensary Management: Pack and label medications accurately according to the doctor’s prescription and explain the dosage/usage clearly to patients.

• Administrative Care: Maintain accurate patient records, process payments, and ensure the clinic environment is always tidy, welcoming, and organized.

• Team Collaboration: Work closely with the medical team to ensure a smooth flow of operations and a positive experience for every visitor.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Annual Bonus
• Training Provided
• Allowance Provided
• Performance Bonus
• Overtime Pay
• Staff Discount
• Flexible Working Hours

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