Marketing Transformation & PMO Specialist

AIA; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

AIA in Malaysia is seeking a Marketing Transformation Analyst to support the Marketing Transformation function with business analysis, solution development, project coordination, stakeholder management, and governance. You will help drive initiatives across marketing, distribution, and customer engagement to deliver measurable outcomes.

The role involves process optimisation, digital capabilities, automation, and AI-enabled opportunities, ensuring alignment with business objectives and

Qualifications

• Bachelor's Degree in Business, Marketing, Information Technology, Engineering, Finance, Economics, Project Management, or related disciplines.
• 5-8 years of experience in Business Analysis, Project Delivery, Transformation, Business Improvement, Consulting, or related roles.
• Strong experience in requirements gathering, business process analysis, solution development, and stakeholder management.
• Experience supporting transformation programmes, business improvement initiatives, or enhancement projects.
• Strong communication, facilitation, coordination, and influencing skills.
• Ability to work across multiple stakeholders and manage competing priorities.
• Strong analytical, problem-solving, and organisational capabilities.
• Familiarity with Agile, Waterfall, or hybrid delivery approaches is advantageous.
• Experience in insurance, financial services, customer, marketing, distribution, or digital transformation environments is preferred.
• Exposure to analytics, reporting tools, Power BI, SQL, or data-related initiatives is an advantage but not a mandatory requirement.

Responsibilities

• Partner with stakeholders to understand business priorities, gather and document requirements for transformation initiatives.
• Develop and maintain project plans, milestones, timelines, and key deliverables; track risks, issues, dependencies, and action items.
• Consolidate project updates, manage governance materials, dashboards, and portfolio reports; support governance forums.
• Support strategic Marketing Transformation priorities across customer, distribution, marketing, and operational domains.

Skills

Business Analysis

Project Delivery

Transformation

Stakeholder management

Requirements gathering

Analytical thinking

Education

Bachelor's Degree

Tools

Power BI

SQL

Job description

AIA in Malaysia is seeking a Marketing Transformation Analyst to support the Marketing Transformation function with business analysis, solution development, project coordination, stakeholder management, and governance. You will help drive initiatives across marketing, distribution, and customer engagement to deliver measurable outcomes.

The role involves process optimisation, digital capabilities, automation, and AI-enabled opportunities, ensuring alignment with business objectives and