Marketing Operations Specialist - Campaigns & Analytics

Swift; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Inclusive recruitment process

Accessibility accommodations

Confidential applications

Job summary

Swift in Kuala Lumpur is seeking a communications professional to manage commercial and operational campaigns, collaborate with internal stakeholders, and ensure all messaging is clear and well written.

The role requires at least three years in a multicultural environment, a bachelor’s degree in communications or related field, and strong English writing skills. You will build campaigns, analyze metrics, and support digital channels including Swift.com.

Qualifications

• Three+ years of experience in a multicultural environment.
• Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or related field.
• Excellent verbal and written communication in English.
• Proficient with Microsoft Office and CMS platforms (Drupal, Salesforce Marketing Cloud).

Responsibilities

• Take responsibility for creating and managing commercial and operational communications campaigns.
• Work closely with internal stakeholders to understand objectives and communication needs.
• Ensure all communications are well written by reviewing them carefully.
• Build and send communications campaigns.
• Create post-mailing analytics and measure metrics like bounce, click, and delivery rate.
• Support the team with content creation and management of digital channels (e.g., Swift.com).

Skills

Communications

English Proficiency

Content Management

Education

Bachelor’s degree in Communications/Journalism/Marketing/Public Relations

Tools

Drupal

Salesforce Marketing Cloud

Microsoft Excel

Job description

Swift in Kuala Lumpur is seeking a communications professional to manage commercial and operational campaigns, collaborate with internal stakeholders, and ensure all messaging is clear and well written.

The role requires at least three years in a multicultural environment, a bachelor’s degree in communications or related field, and strong English writing skills. You will build campaigns, analyze metrics, and support digital channels including Swift.com.