Marketing & Customer Success Associate

Cloudstep Education; Penang; On-site; MYR 20,000 - 33,000; Full time

Job summary

Cloudstep Education is hiring in Malaysia for a customer service-oriented role. You will handle enquiries, schedule trial classes, coordinate with teachers for promotions, and promote our educational products and classes. Fresh graduates are welcome and little to no experience is required.

You will be part of a team that values responsibility, adaptability, and proactive learning to deliver excellent service to students and parents across Penang.

Qualifications

• Fresh graduates welcomed
• Little to no experience required
• Good sales skills
• Responsible and willing to learn

Responsibilities

• Handle customer enquiries and follow-ups
• Arrange trial classes based on teachers' available hours
• Liaise with teachers for advertising and promotional purposes
• Promote Cloudstep Education's products and classes

Skills

Fresh graduates welcome

Little to no experience required

Good sales skills

Responsible and willing to learn

Job description

Cloudstep Education is hiring in Malaysia for a customer service-oriented role. You will handle enquiries, schedule trial classes, coordinate with teachers for promotions, and promote our educational products and classes. Fresh graduates are welcome and little to no experience is required.

You will be part of a team that values responsibility, adaptability, and proactive learning to deliver excellent service to students and parents across Penang.