Maritime Customer & Logistics Coordinator (APAC)

Air Liquide; Malaysia; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Air Liquide Maritime in Malaysia is seeking a Logistics Coordinator to manage customer requests, purchase orders, and inquiries across APAC for Offshore Energies business. You will plan transport bookings, coordinate DG/Non-DG shipments, and handle import/export documentation to ensure timely delivery and accurate billing.

The role requires a Bachelor's degree in a related field and 1–3 years in customer service, logistics, or freight forwarding, with familiarity in ERP systems and Google

Qualifications

• Bachelor's Degree in Supply Chain Management, Business Administration, Maritime/Transportation or equivalent.
• 1-3 years experience in Customer Service, Logistics Coordination, Order Management, or Freight Forwarding.
• Experience with ERP systems (Microsoft Dynamics AX or Neptune) and Google Workspace is an added advantage.
• Understanding of Incoterms, customs clearance, CIPL, and transport safety regulations (IMDG/DG) is an added advantage.
• Strong analytical mindset, detail-oriented, and customer-centric problem-solver.
• Excellent written and verbal communication skills in English and Bahasa Malaysia
• Fresh graduates are welcomed to apply.

Responsibilities

• Serve as a primary point of contact for customers, business development managers, and commercial teams for inquiries, order processing, and account setups.
• Plan and execute transport bookings across road carriers and freight forwarders, monitoring daily shipment statuses to resolve delays.
• Coordinate shipments for Dangerous Goods (DG) and Non-DG cargoes in compliance with IMDG and group safety procedures.
• Prepare, review, and manage import/export documentation, including Commercial Invoices and Packing Lists (CIPL).
• Lead the end-to-end Order-to-Cash process to ensure accurate and timely fulfillment of customer orders.
• Process Sales Orders, generate standard price quotations, issue Delivery Notes, and dispatch Sales Invoices on schedule.
• Coordinate with operations teams to ensure timely order fulfillment, delivery confirmation, and accurate billing.

Skills

Customer service

Logistics coordination

Order management

Analytical mindset

Education

Bachelor's degree in Supply Chain Management / Business Administration / Maritime/Transportation or equivalent

Tools

Microsoft Dynamics AX

Neptune

Google Workspace

Job description

Air Liquide Maritime in Malaysia is seeking a Logistics Coordinator to manage customer requests, purchase orders, and inquiries across APAC for Offshore Energies business. You will plan transport bookings, coordinate DG/Non-DG shipments, and handle import/export documentation to ensure timely delivery and accurate billing.

The role requires a Bachelor's degree in a related field and 1–3 years in customer service, logistics, or freight forwarding, with familiarity in ERP systems and Google