Manufacturing Continuous Improvement Engineer

Nokia; Kuala Lumpur; Hybrid; MYR 75,000 - 95,000; Full time

Benefits offered by this job

Flexible and hybrid working schemes

Maternity and Paternity Leave

Life insurance

Well-being programs

Career development support

Access to Coaches & Mentors

Learning environment for growth

Job summary

Nokia is seeking a Continuous Improvement Engineer for its Kuala Lumpur location. The role involves enhancing production yield and quality for New Product Introduction and driving continuous improvement. The ideal candidate holds a Bachelor’s or Master’s in Engineering, has at least 5 years of manufacturing experience, and possesses strong collaboration and communication skills. Benefits include flexible working schemes, extensive parental leave, and well-being programs.

Qualifications

• Minimum 5 years of hands-on manufacturing quality experience.
• Advanced knowledge of SMT, wave soldering, and selective soldering processes.
• Fluent in English with strong communication skills.

Responsibilities

• Collaborate with suppliers to ensure production predictability.
• Manage customer complaints and drive quality improvements.
• Conduct end-to-end audits in PCBA manufacturing.

Skills

Manufacturing quality experience

Root cause analysis

Lean Manufacturing principles

Quality tools and methodologies

Collaboration skills

Fluent in English

Education

Bachelor’s or Master’s degree in Engineering

Tools

Statistical Process Control (SPC)

Manufacturing Execution Systems (MES)

Job description

Job Description

The Nokia Network Infrastructure OPS Supply Chain Fixed Networks Continuous Improvement Engineer will primarily work onsite at one of our manufacturing partners in Malaysia. This role is critical in ensuring production yield and quality for New Product Introduction (NPI), ramp‑up, and volume products for our NI FN BBN and BBD products. The engineer will also lead customer complaint management, drive continuous quality improvements, and collaborate with cross‑functional teams to enhance supplier performance and product quality. A strong focus will be placed on PCBA manufacturing processes, advanced quality tools, lean methodologies, and smart manufacturing.

How You Will Contribute and What You Will Learn

• Collaborate with suppliers and R&D teams of our NI FN BBN-BU and BBD-BU (Business Unit) to ensure production predictability and stability at the supplier site.
• Support capacity planning and ensure consistent output with high‑quality standards at the supplier.
• Manage customer complaints using 8D reporting methodology, ensuring timely resolution and communication.
• Drive the implementation and validation of improvement and corrective actions.
• Conduct risk assessments and provide recommendations for new suppliers and process technologies.
• Oversee sustaining activities and process optimization to ensure long‑term efficiency.
• Develop and execute a comprehensive continuous improvement plan.
• Work with suppliers to establish and implement quality management plans using industry‑standard tools and methodologies to drive quality improvements.
• Conduct end‑to‑end audits of PCBA manufacturing processes, including SMT, wave soldering, and selective soldering, to ensure compliance with quality standards.
• Work with the supplier to troubleshoot and resolve manufacturing issues, including root cause analysis and corrective action implementation.
• Collaborate with the supplier and the R&D design teams to ensure Design for Manufacturability (DFM) and Design for Assembly (DFA) principles are applied to the designs.
• Lead efforts to optimize thermal profiling, soldering processes, and ESD controls in PCBA manufacturing.
• Drive the adoption of Lean Manufacturing and Six Sigma methodologies to reduce waste and improve efficiency.
• Ensure compliance with environmental regulations and promote sustainability practices in PCBA manufacturing.
• Support the implementation of Industry 4.0 (smart manufacturing) initiatives, including process automation, real‑time monitoring, predictive maintenance and process improvements to increase efficiency and responsiveness.

Key Skills and Experience

• Bachelor’s or Master’s degree in Electrical/Electronic Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field.
• Minimum 5 years of hands‑on manufacturing quality experience, preferably in telecom, consumer electronics, or high‑mix, high‑volume environments.
• Advanced knowledge of SMT (Surface Mount Technology), wave soldering, and selective soldering processes.
• Familiarity with PCBA testing methods, including ICT (In‑Circuit Testing), flying probe testing, and functional testing.
• Familiarity with PCBA manufacturing processes and equipment, including:
  • ESD/MSD controls
  • Calibration of test equipment
  • Fixture setup
  • Handling of sensitive components
• Familiarity with industry standards, including:
  • ISO9001:2015
  • IEC60812 (FMEA)
  • IEC61000 (EMC)
  • IPC-2221 (PCB design rules)
  • IPC‑A‑610 (Acceptability of Electronic Assemblies)
  • IPC-J‑STD‑001 (Solderability)
• Proficiency in quality tools and methodologies, including PFMEA, Control Plans, Process Flow Diagrams, and Statistical Process Control (SPC).
• Expertise in root cause analysis techniques, such as 5 Whys, Fishbone diagrams, and Fault‑Tree Analysis.
• Strong understanding of DFM (Design for Manufacturability) and DFA (Design for Assembly) principles.
• Knowledge of process automation tools and MES (Manufacturing Execution Systems).
• Familiarity with Industry 4.0 concepts, such as predictive maintenance and real‑time production monitoring.
• Proficiency in Lean Manufacturing principles (VSM, Kaizen, ...) to reduce waste and improve efficiency.
• Experience with Six Sigma methodologies (DMAIC, statistical tools, ...) for process improvement and defect reduction.
• Understanding of sustainability practices in PCBA manufacturing.
• Proficiency in computer and presentation skills.
• Fluent in English with strong communication and collaboration skills.

Additional Desirable Skills

• Experience with large‑scale projects is a plus.
• Proficiency in Chinese is a plus, and the ability to communicate in the local language with operators and/or other manufacturing personnel is highly advantageous.
• Creative problem‑solving abilities and a proactive mindset to contribute innovative solutions in a dynamic, high‑pressure environment.
• Ability to collaborate with cross‑functional, international teams to ensure manufacturing excellence across the product lifecycle.
• International mindset with a passion for quality and continuous improvement.

Benefits

• Flexible and hybrid working schemes
• A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
• Life insurance to all employees to provide peace of mind and financial security
• Well‑being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond