Mandarin to English Interpreter

Languagebees; Malaysia; Remote; MYR 60,000 - 90,000; Full time

Job summary

LanguageBees is seeking a dedicated Mandarin to English Interpreter for a full-time remote role. The interpreter will facilitate real-time communication between Mandarin-speaking and English-speaking parties, across medical, legal, business, and customer support interactions.

Day-to-day responsibilities include accurately conveying spoken information, maintaining confidentiality, and adhering to professional standards.

Qualifications

• Strong Mandarin and English language proficiency with excellent listening, speaking, and comprehension in both languages.
• High level of professionalism, including punctuality, reliability, and commitment to confidentiality and ethical standards.
• Strong interpersonal and customer service skills, able to stay calm, objective, and respectful in sensitive situations.

Responsibilities

• Facilitate real-time Mandarin–English interpretation via phone or online platforms in medical, legal, business, and customer support settings.
• Maintain confidentiality and neutrality, adhering to professional interpretation standards and client guidelines.
• Prepare for assignments by reviewing terminology, documenting key session details when required, and collaborating with team members and supervisors to ensure service quality.

Skills

Mandarin proficiency

English proficiency

Customer service

Confidentiality & ethics

Interpersonal skills

Job description

Company Description

LanguageBees is a leading provider of virtual call center services, focused on excellence, affordability, and reliability in international direct-response vendor solutions. The company partners with a wide range of clients, from growing startups to global enterprises, offering finely tuned processes that deliver strong results while managing costs. Its service portfolio includes medical and legal interpretation as well as advanced IT professional solutions, helping organizations succeed in a fast-changing global marketplace. LanguageBees is defined by precision, attention to detail, and a high standard of customer service, and invests in ongoing training and development to keep teams at the forefront of industry excellence. The company is committed to continuous expansion and forward-thinking strategies that anticipate client needs and support long-term success.

Role Description

This is a full-time remote role for a Mandarin to English Interpreter. The interpreter will facilitate real-time communication between Mandarin-speaking and English-speaking parties, primarily via phone or online platforms, in settings that may include medical, legal, business, and customer support interactions. Day-to-day responsibilities include accurately conveying spoken information between languages, maintaining confidentiality and neutrality, and adhering to professional interpretation standards and client-specific guidelines. The role also involves preparing for assignments by reviewing relevant terminology, documenting key session details when required, and collaborating with team members and supervisors to ensure service quality. Interpreters are expected to participate in ongoing training, use company tools and systems effectively, and provide courteous, culturally sensitive service in every interaction.

Qualifications

• Strong Mandarin and English language proficiency, including excellent listening, speaking, and comprehension skills in both languages.
• High level of professionalism, including punctuality, reliability, and commitment to confidentiality and ethical standards.
• Strong interpersonal and customer service skills, with the ability to remain calm, objective, and respectful in sensitive or urgent situations.
• Access to a quiet, secure workspace with a reliable high-speed internet connection and appropriate audio equipment.