Mandarin-Speaking Malaysia Tailor-Made Travel Pro

Flight Centre Careers Job Listings; Kuala Lumpur; On-site; MYR 42,000 - 64,000; Full time

Benefits offered by this job

Great Place to Work culture

Travel discounts

Career growth opportunities

LinkedIn Learning access

Recognition events

Inclusive workplace

CSR program

Job summary

Discova is seeking a Chinese-speaking Malaysia destination specialist to join its Tailor-made Sales team in Kuala Lumpur. Design customized itineraries for B2B partners, combining destination expertise, sales skills, and customer-centric service from enquiry to booking.

You will respond to enquiries, upsell, and build strong partner relationships while meeting sales targets. Fluency in English and Mandarin Chinese, plus at least one year in tourism or travel sales, are essential.

Qualifications

• Fluent in English and Mandarin Chinese.
• Minimum 1 year of experience in tourism, travel sales, inbound tourism, or a related industry.
• Strong track record of working towards and achieving sales targets and KPIs.
• Advanced computer skills and confidence in learning new systems and technologies.
• Legally authorized to work in Malaysia.
• Experience with Malaysia tourism, destination knowledge, or living in Malaysia is highly desirable.

Responsibilities

• Manage and respond to B2B travel enquiries, delivering personalized and innovative travel proposals.
• Design tailor-made itineraries showcasing Malaysia’s diverse destinations, attractions, and experiences.
• Build strong relationships with travel partners through proactive communication and exceptional service.
• Maximize sales opportunities through upselling, alternative recommendations, and value-added solutions.
• Follow up enquiries and booking amendments promptly to ensure every opportunity is fully supported.
• Maintain accurate booking documentation, coordinate with internal teams, and ensure smooth handover for fulfilment.

Skills

English

Mandarin Chinese

Sales targets

Computer skills

Work authorization Malaysia

Malaysia knowledge

Job description

Discova is seeking a Chinese-speaking Malaysia destination specialist to join its Tailor-made Sales team in Kuala Lumpur. Design customized itineraries for B2B partners, combining destination expertise, sales skills, and customer-centric service from enquiry to booking.

You will respond to enquiries, upsell, and build strong partner relationships while meeting sales targets. Fluency in English and Mandarin Chinese, plus at least one year in tourism or travel sales, are essential.