Mandarin-Speaking Centre Supervisor: Lead Teaching & Growth

Little Master Sungai Ara; George Town; On-site; MYR 40,000 - 67,000; Full time

Benefits offered by this job

Bonus & incentives

EPF/SOCSO/SIP

Annual dinner & team building

Career promotion route

Teaching certificate provided

Friendly working environment

Job summary

Little Master Sungai Ara in Penang is seeking a Centre Supervisor to deliver high-quality service to parents and oversee classroom operations. You will handle inquiries, monitor student progress and coordinate daily centre tasks.

The role requires strong Mandarin communication, planning and leadership to mentor staff, manage marketing efforts and maintain the safety and cleanliness of the centre. Previous teaching or management in an education centre is preferred.

Qualifications

• Proficiency in Malay, English and Mandarin.
• Strong communication skills, especially in Mandarin.
• Good planning and execution abilities.
• At least 1 year teaching experience or full-time management in an education centre.
• Mandarin-speaking candidates preferred for Mandarin-speaking customers.

Responsibilities

• Provide high-quality customer service to parents by handling course inquiries and progress updates.
• Respond promptly to parents' concerns including fee payment and replacement class.
• Supervise teachers and maintain teaching quality.
• Build rapport with parents, students and staff.
• Manage centre daily ad hoc responsibilities.
• Handle administrative duties such as data housekeeping and WhatsApp/Facebook messages.
• Attend management meetings and submit weekly reports.
• Assist in marketing planning and promote the centre via social media.
• Focus on teamwork, staff training and team leadership.
• Oversee the upkeep of the building, safety, cleanliness and facilities.

Skills

Multilingual: Malay, English, Mandarin

Mandarin communication

Planning & execution

Team leadership & training

Job description

Little Master Sungai Ara in Penang is seeking a Centre Supervisor to deliver high-quality service to parents and oversee classroom operations. You will handle inquiries, monitor student progress and coordinate daily centre tasks.

The role requires strong Mandarin communication, planning and leadership to mentor staff, manage marketing efforts and maintain the safety and cleanliness of the centre. Previous teaching or management in an education centre is preferred.