Mandarin-Speaking Admin Intern: Sales Ops & Reporting

MAC ADVISORY SDN BHD; Kuala Lumpur; On-site; MYR 10,000 - 12,000; Part time

Benefits offered by this job

Internship allowance

Job summary

MAC ADVISORY SDN BHD, located in Kuchai Lama, Kuala Lumpur, offers outsourced financial advisory services to help clients with debt consolidation, personal and SME loans, and credit card advice. This internship role provides hands-on exposure to sales operations and customer service management at a professional firm.

You will monitor response times, review reply quality, maintain records, and assist with lead management and admin tasks. Mandarin-speaking candidates are preferred.

Qualifications

• Diploma/degree in Business Administration or related field.
• Basic knowledge of Excel/Google Sheets.
• Good communication and interpersonal skills.
• Mandarin-speaking candidates preferred.
• Detail-oriented and well-organised.
• Minimum 3 months internship.

Responsibilities

• Monitor response times to customer enquiries.
• Review reply quality and communication style.
• Cross-check conversations with leads and calls.
• Maintain records of response times and follow-ups.
• Prepare simple daily/weekly performance reports.
• Provide general administrative support.

Skills

Excel

Google Sheets

Good communication

Mandarin

Education

Diploma/ Degree in Business Administration

Job description

MAC ADVISORY SDN BHD, located in Kuchai Lama, Kuala Lumpur, offers outsourced financial advisory services to help clients with debt consolidation, personal and SME loans, and credit card advice. This internship role provides hands-on exposure to sales operations and customer service management at a professional firm.

You will monitor response times, review reply quality, maintain records, and assist with lead management and admin tasks. Mandarin-speaking candidates are preferred.