Sales Consultant (Mandarin Speaker)

MAC ADVISORY SDN BHD; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

MAC ADVISORY SDN BHD, located in Kuchai Lama, Kuala Lumpur, provides outsourced financial advisory services including debt consolidation and loan solutions. The team focuses on understanding clients' financial situations and offering suitable bank-recommended products.

As a sales-oriented role, the candidate will handle marketing-generated leads, explain services, and work toward monthly targets while coordinating with the Process Team for document submission and bank approvals.

Qualifications

• Minimum SPM or equivalent qualification.
• Fluent in Mandarin, English and Malay.
• Minimum 1 year of sales experience preferred.
• Good communication and people skills.
• Result-driven, hardworking and motivated to earn high commissions.
• Willing to learn and able to work independently as well as in a team.
• Basic computer knowledge and problem-solving skills.

Responsibilities

• Contact interested customers provided by the company’s marketing system (No cold calling).
• Analyze customers’ financial issues (e.g. bank rejections, high debt commitment, etc.) and recommend suitable loan solutions.
• Maintain good relationships with customers to ensure smooth communication and follow-up.
• Follow up with customers consistently to improve approval and conversion rates.
• Assist customers in preparing and gathering the required documents for submission.
• Work closely with the internal Process Team to ensure documents are complete and updated for bank approval.
• Record daily tasks and customer status updates in the company workflow system.
• Achieve monthly sales targets and performance KPIs.

Skills

Fluent in Mandarin

Fluent in English

Fluent in Malay

Sales experience

Communication skills

Motivation/drive

Teamwork

Basic computer knowledge

Education

SPM or equivalent

Tools

Basic computer knowledge

Job description

MAC ADVISORY SDN BHD, located in Kuchai Lama, Kuala Lumpur is a professional outsourced financial advisory company. We collaborate with banks and financial services providers to offer tailored solutions, including debt consolidation, personal loan, SME loan, credit card advice and more. Dedicated to helping individuals achieve financial stability, we prioritize reducing financial stress and promoting effective money management. Our team of experienced financial advisors and support staff operates with professionalism, integrity and a customer-focused approach.

Job Responsibilities

• Contact interested customers provided by the company’s marketing system (No cold calling)
• Analyze customers’ financial issues (e.g. bank rejections, high debt commitment, etc.) and recommend suitable loan solutions
• Maintain good relationships with customers to ensure smooth communication and follow-up
• Follow up with customers consistently to improve approval and conversion rates
• Assist customers in preparing and gathering the required documents for submission
• Work closely with the internal Process Team to ensure documents are complete and updated for bank approval
• Record daily tasks and customer status updates in the company workflow system
• Achieve monthly sales targets and performance KPIs

Qualifications

• Minimum SPM or equivalent qualification
• Fluent in Mandarin, English and Malay to communicate effectively with diverse customers
• Minimum 1 year of sales experience preferred (Property agents are welcome to apply)
• Good communication and people skills with the ability to explain services and solutions clearly to customers
• Result-driven, hardworking and motivated to earn high commissions
• Willing to learn and able to work independently as well as in a team
• Basic computer knowledge and problem-solving skills