Mandarin Customer Support Specialist - On-Site KL

Savior Artigos Texteis Lda; Serdang; On-site; MYR 30,000 - 45,000; Full time

Job summary

Savior Artigos Texteis Lda is hiring Mandarin-speaking Customer Service Specialists for their client in Kuala Lumpur, Malaysia. In this role, you will provide support for inquiries related to orders, delivery, payment, and product information while communicating mainly in Mandarin and professional English.

This position is suitable for candidates with customer support experience or fresh graduates eager to learn in a fast-paced environment. Apply before the deadline!

Qualifications

• C1 level Mandarin proficiency is required.
• B2 level English proficiency in reading, writing, speaking, and listening is needed.
• Minimum 6 months of customer support experience preferred.

Responsibilities

• Provide customer service support for inquiries related to post-order issues and delivery updates.
• Assist customers with order status and changes.
• Deliver professional and high-quality customer interactions.

Skills

Mandarin proficiency (C1)

English proficiency (B2)

Strong communication skills

Analytical ability

Time management

Curiosity about technology

Education

Bachelor's Degree, Diploma, or equivalent qualification

Job description

Savior Artigos Texteis Lda is hiring Mandarin-speaking Customer Service Specialists for their client in Kuala Lumpur, Malaysia. In this role, you will provide support for inquiries related to orders, delivery, payment, and product information while communicating mainly in Mandarin and professional English.

This position is suitable for candidates with customer support experience or fresh graduates eager to learn in a fast-paced environment. Apply before the deadline!